Administrative Assistant

About the role

We are seeking a reliable and customer-focused Administrative Assistant to support our client's team during their busiest season of the year. This individual will work alongside the current admin to help manage increased client traffic, scheduling demands, and administrative responsibilities. This is an excellent opportunity for someone who enjoys a fast-paced office environment, has strong organizational and communication skills, and can efficiently manage multiple tasks and systems throughout the day.

Responsibilities

• Answer and direct incoming phone calls professionally and courteously
• Schedule, reschedule, and confirm client appointments
• Assist with client intake and onboarding processes
• Welcome and assist visitors at the front desk
• Manage front-office traffic and provide exceptional customer service
• Support licensed agents with administrative and clerical tasks
• Maintain accurate records and update information across multiple systems
• Perform general office and administrative duties as needed

Requirements

• Strong phone, customer service, and interpersonal skills
• Excellent organizational skills and attention to detail
• Reliable, punctual, and able to work independently
• Comfortable learning and navigating multiple software platforms
• Proficient with Microsoft Office and Outlook
• Experience using scheduling or CRM systems is a plus
• Ability to multitask and work efficiently in a busy office environment
• Bilingual English/Spanish preferred

Technology used

Candidates should be comfortable working with technology and learning new systems, including:

• HubSpot
• Microsoft Outlook and Office Suite
• Zoom Phone
• Various web-based business applications

Pay

$20–$22 per hour

Schedule

Monday–Friday, 1:00 PM–6:00 PM, plus alternating Saturdays (4 hours)