Administrative Assistant

About the role

The role is responsible for managing client relationships and providing technical support.

Responsibilities

• Manage client relationships to ensure customer satisfaction.
• Provide technical support to clients via phone and email.
• Identify and resolve issues related to software and hardware.

Requirements

• Bachelor's degree in Computer Science or related field.
• 2+ years of experience in IT support or a similar role.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and interpersonal skills.

Qualifications

• Proficiency in Microsoft Office Suite.
• Experience with common IT troubleshooting tools.
• Knowledge of network infrastructure and protocols.

Skills

• Technical proficiency.
• Customer service orientation.
• Problem-solving abilities.

Benefits

• Flexible working hours.
• Professional development opportunities.
• Competitive compensation package.

Pay

$50,000 - $60,000 annually.

Schedule

Full-time position, Monday through Friday, 9 AM to 5 PM.