Administrative Assistant

About the role

The Service Coordinator provides operational support for the Moody Service Center facility including clerical, administrative, and/or technical responsibilities.

Responsibilities

• Greeting and assisting visitors.
• Manages front desk phone & email correspondence.
• Develop and distribute various correspondence, reports, and presentations.
• Compile and maintain any reference manuals or other document manuals.
• Plan, schedule and/or coordinate events, trainings, etc.
• Entering timesheets (updating hours on SQDIP tab).
• Maintains and orders supplies.
• Maintains departmental files.
• Schedules maintenance on equipment and the building.
• May create purchase requisitions (pending access approval).
• Scanning, shredding, and maintaining e-files according to standard defined process.
• Checks COI book for all vendors who enter the building if their COI is current and if they have watched the safety video in the last year.
• Repairs / Remans:
• Preparing to ship to customer – Emails / Follow-ups when pump is a week away from shipping.
• UX – Opening reman jobs, processing incoming cores, core process and core tracking.
• Preparing job packets.
• May create shipping documents for incoming/outgoing shipments.
• Creating and maintaining log sheets, forms, charts, graphs, etc.
• Runs weekly reports.
• Processes scrap letters.
• Maintains record system to ensure appropriate training is completed and recorded by ISO.
• May assist with software training and provide technical support for department users.
• Supports quality objectives through utilization of quality work instructions, requisitions, and corrective action notices.
• Maintains and/or generates quality reports.

Requirements

• 3+ years of experience with administrative role supporting mid-size teams.
• 3+ years of experience with being proficient in Microsoft Office software.
• Core Competencies: Must be able to type 45 words per minute. Able to work in fast paced work environment.

Preferences

• HS Diploma or GED preferred.
• Higher Education or certificate is a plus.
• Experience in manufacturing, sales, or service environment.
• Effectively communicate with all levels of the organization.

Shift

Monday - Friday 6:30am - 3:30pm - Not hybrid or remote - Direct Hire, Full Time

What We Offer

• Comprehensive benefits package including health care options, dental and vision coverage, life insurance, a robust 401(k) plan, paid time off, and employee stock grants.