Administrative Assistant-Agency Operations

About Federated Insurance

Federated Insurance does life‑changing work focused on client success. Over 95% of employees believe the company has an outstanding future. The culture is grounded in four cornerstones—Equity, Integrity, Teamwork, and Respect—and emphasizes a work environment that values individual differences to achieve better results for clients, employees, and communities.

Responsibilities

• Enter various information into the account management system for policy, accounting, and reporting purposes.
• Prepare, edit, maintain, and distribute correspondence.
• Process policy changes, proof of insurance, and claims.
• Manage incoming and outgoing correspondence and phone calls.
• Maintain and update new broker and carrier information.
• Order and maintain office supplies in a cost‑effective manner.

Minimum Qualifications

• High school diploma or GED.
• Prefer one year of general business environment or administrative experience demonstrating interpersonal and customer service skills.
• Strong computer knowledge.
• Excellent Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.

What We Offer

We provide a wide variety of ways to support you both professionally and personally, including internal mobility, career development paths, and performance‑driven excellence. Benefits include competitive compensation, bonus programs, cost‑effective health insurance, robust pension and 401(k) offerings, paid volunteer time, and gift‑matching opportunities.

Pay

Starting pay is $22.90 per hour.

Schedule

Hours for this position will be 8:00 a.m. – 4:30 p.m.

All candidates must be legally authorized to work in the United States for any employer. Federated does not sponsor employment visas.