Administrative Assistant, Operations

About The Company Michigan Medicine is a leading academic health system dedicated to advancing healthcare through excellence in education, patient care, community service, research, and technological innovation. Established as one of the largest and most comprehensive healthcare complexes in the world, Michigan Medicine is committed to improving the health of patients, populations, and communities both locally and globally. With a rich history dating back to the opening of the U-M Medical School in 1850, the organization employs over 30,000 dedicated professionals who work collaboratively to push the boundaries of medical science and healthcare delivery. Michigan Medicine’s strategic principles are centered around patient care, education, and research, all aimed at making meaningful contributions to society. The institution fosters an environment of innovation, inclusivity, and continuous improvement, positioning itself as a leader in the medical field and a trusted partner in health and wellness. About The Role The Collaborative Quality Initiatives Operations (CQIO) team at Michigan Medicine is seeking a highly motivated and organized Administrative Assistant to support the statewide quality improvement programs sponsored by Blue Cross Blue Shield of Michigan (BCBSM). The role involves providing essential administrative support to the CQI Operations Leadership team and the broader CQI Operations team, ensuring the smooth execution of initiatives aimed at enhancing healthcare quality, safety, and clinical outcomes across Michigan. The Administrative Assistant will coordinate meetings, manage logistics for events and conferences, support communication efforts, and assist with project tracking and documentation. This position offers an exciting opportunity to contribute to impactful healthcare improvement programs, working closely with faculty, staff, and external stakeholders to foster collaboration and operational efficiency. The successful candidate will leverage their healthcare system knowledge, organizational skills, and professional communication abilities to facilitate the ongoing success of Michigan Medicine’s CQI initiatives. Qualifications High school diploma or equivalent.Minimum of four years of administrative support experience in a busy office environment.Proficiency in Microsoft Word, Outlook, Excel, PowerPoint.Experience with virtual meeting platforms such as Microsoft Teams and Zoom.Strong organizational and time-management skills with the ability to prioritize tasks and meet deadlines.Excellent verbal, written, and interpersonal communication skills.Ability to manage complex schedules and calendars efficiently.Experience with meeting management and event planning.Demonstrated problem-solving and critical thinking skills.Ability to handle confidential and sensitive information appropriately.Reliable attendance at virtual meetings and willingness to travel periodically within Michigan.Ability to work independently and collaboratively within a team environment. Responsibilities Provide administrative support to the CQI Operations Leadership team, including calendar management, meeting coordination, travel arrangements, and reimbursements.Serve as the primary point of contact and professional representative for CQI Operations, ensuring effective communication and customer service.Support the planning and logistics of meetings and events, including facility arrangements, catering, meeting materials, and expense tracking.Assist in managing project documentation, tracking deliverables, and coordinating grant-funded activities.Procure supplies and services through university-approved pathways, ensuring compliance with institutional policies.Prepare and reconcile expense reports, manage P-Card transactions, and maintain organized materials such as contact databases and SharePoint sites.Coordinate onboarding and offboarding processes for faculty and staff, including workspace setup and equipment inventory management.Support day-to-day operations by updating project management tools, managing email inboxes, and facilitating communication among team members and stakeholders.Organize and support meetings for CQI Program Managers and Directors, including preparing agendas, distributing materials, and managing evaluations.Collaborate with other administrative support partners and facilities teams to optimize resource sharing and operational efficiency.Assist with special programs and ad hoc projects, providing logistical and administrative support as needed.Perform other duties as assigned to support the overall success of CQI initiatives and Michigan Medicine’s mission. Benefits Comprehensive medical, dental, and vision insurance coverage effective from your first day of employment.Retirement savings plan with a 2:1 match to help secure your financial future.Generous paid time off and holiday benefits.Opportunities for professional development and career advancement within a renowned academic health system.Access to a collaborative and innovative work environment with a focus on work-life balance.Participation in university-wide wellness and employee assistance programs. Equal Opportunity The University of Michigan is an Equal Opportunity Employer committed to creating an inclusive and diverse workplace. We welcome applicants of all backgrounds, including protected veterans and individuals with disabilities, and ensure that all employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected status. We strive to foster an environment of mutual respect and equal opportunity for all employees and applicants.