ADMINISTRATIVE ASSISTANT 2 - MINIMUM QUALIFICATIONS WAIVED - ELKO

About the role

Nevada Department of Wildlife is hiring for an Administrative Assistant 2 position with the Data and Technology Services Division located in Elko. The incumbent will learn and apply policies and procedures related to vessel titling and registration, as well as the issuance of hunting and fishing licenses, in accordance with the Nevada Revised Statutes (NRS) and the Nevada Administrative Code (NAC). The position requires comfort working with the public, excellent communication and interpersonal skills, ability to work in a fast-paced environment, ability to operate a variety of office equipment, and strong organizational abilities. Various computer applications and programs are utilized to effectively carry out the position’s duties.

Responsibilities

• Assisting customers in-person with various needs and requests including but not limited to hunting/fishing license sales, vessel titling/registration and boat inspections
• Assisting with online customer accounts and big game applications
• Interpreting laws, regulations, policies and procedures
• Checking in harvested animals
• Answering phones
• Responding to emails
• Processing special license and permit applications
• Working the customer support call center
• Performing daily sales reconciliations
• Performing other administrative tasks
• Receive and process applications and requests for program services
• Review information provided and make initial eligibility determinations