Administrative Assistant 1, Trainee 1 & 2 (NY HELPS) - Vacancy ID #221339

Responsibilities

• Supervise clerical staff within the enforcement unit.
• Manage unit workflow.
• Track data for enforcement initiatives and provide reports.
• Manage communications between enforcement staff and the public.
• Provide other forms of administrative assistance as needed.

Qualifications

Minimum Qualifications for Non-Competitive Appointment:

• Administrative Assistant Trainee 1: Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level, you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1 level, you will automatically advance to Trainee 2.
• Administrative Assistant Trainee 2: One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level, you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2, you will advance to the full level of this title without further examination.
• Administrative Assistant 1: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. Alternatively, certification (e.g., IAAP Certified Administrative Professional) or an associate’s degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

Additional pathways to qualify:

• 55 B/C Appointment: Candidates with 55B/C eligibility are encouraged to apply. Must meet any open competitive minimum qualifications and submit a current 55B/C eligibility letter with the application.
• Civil Service List Appointment: Candidates must be reachable on the appropriate Civil Service eligible list.
• Transfer Qualifications: Permanent service in this title or one year of permanent competitive or 55-B/C service in a title SG-06 or higher and otherwise eligible for transfer under Civil Service Law.

It is essential that candidates clearly and concisely indicate exactly how they meet the minimum qualifications in their resume. Failure to do so may result in disqualification.

Pay

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.

Schedule

The Department of State employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with The Department of State Telecommuting Program Guidelines.