Jobs · Administrative · New York

Administrative Assistant 1/Trainee 1/2- Albany (NYHELPS)

New York State Department of Labor · Albany, NY · 1 mo ago
HybridAdministrativeFull-time
We need to output HTML fragment with sections using

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate, duplicate lines, application instructions, EEO, etc. Must preserve all substantive information. We need to parse the posting. First part: Description Duties Description As an Administrative Assistant 1 assigned to DOL Human Resources, you will work independently and be responsible for providing administrative and office support to the Director of Human Resources and the Employee Relations Office (ERO). Responsibilities include, but are not limited to: then a long list of duties. We need to separate sections: maybe "About the role" (intro paragraph), "Responsibilities" (list), "Qualifications" (minimum qualifications etc), "Benefits" (benefits list), maybe "Skills" (maybe from Preferred Qualifications?), "Pay" (not given explicitly, but there is mention of salary range? Not explicit; they mention starting rate of salary range listed above but no numbers; we cannot include Pay if not specific. So skip Pay. Schedule: mention occasional altered work schedule, occasional evenings, out-stationed assignments, telecommuting availability. That's schedule info. So we can include Schedule section. Also "Skills": maybe from Preferred Qualifications: Ability to initiate and maintain relationships across a diverse set of stakeholders. Also many skill-like statements in responsibilities: customer service, drafting, scheduling, etc. But we can include Skills section if we have specific content. The posting includes many skill-like statements; we could extract them into a Skills list. However we must not invent or summarize away detail; we can list them as they appear. But we need to decide if we want a Skills section. The instruction: Prefer a few substantive sections over many thin ones. Could combine skills into Responsibilities or Qualifications. But we have a separate Skills heading allowed. Might be better to include Skills if there is explicit "Preferred Qualifications" which is ability to initiate and maintain relationships across a diverse set of stakeholders. That's one line. Could also include other skill statements from responsibilities but those are duties. Might be okay to have Skills section with that one item. But we must not create sections with filler like "commensurate with experience". We have actual content. Let's extract: About the role: Intro paragraph: "As an Administrative Assistant 1 assigned to DOL Human Resources, you will work independently and be responsible for providing administrative and office support to the Director of Human Resources and the Employee Relations Office (ERO)." That's substantive. Responsibilities: list of duties after "Responsibilities include, but are not limited to:" then bullet list. Need to capture all items. Let's extract list items: - Provide a high level of customer service to Agency Staff and outside parties - Draft, proofread, and edit correspondence, prepare tables, charts, and miscellaneous reports - Maintain scheduling and event calendars for HR Director and ERO staff - Coordinate and resolve day-to-day administrative support issues - Design and/or maintain office filing systems (paper and electronic) - Track and follow up on various assignments, projects or reports - Open, read, route and distribute incoming mail or other materials and answer routine inquiries - Order and distribute supplies - Answer telephone and give information to callers, take messages, and transfer calls to appropriate individuals - Schedule meetings, training and videoconference calls that may involve multiple parties and locations - Establish work procedures or schedules and keep track of daily work - Other duties and projects as assigned - Participate in change in organizational transformations, ensuring successful adoption and alignment with strategic objectives - Engage in technology and innovation by leveraging emerging technologies to optimize processes and enhance customer experiences - Proactively manage relationships with key stakeholders internally and externally - Think strategically about current and future organizational needs - Adapt to shifting priorities - Participate in the comprehensive process of implementing changes, ensuring smooth transitions, effective communication, and minimal disruption - Proactively identify, address, and resolve conflicts to foster constructive dialogue and a productive, collaborative work environment - Analyze issues, make sound judgments, and implement effective solutions to drive positive outcomes - Proactively identify potential challenges and identify preventative solutions - Take part in team collaboration and achieve agency objectives - Effectively convey information, ideas, and expectations to diverse audiences through various channels, ensuring clarity and understanding - Foster an inclusive and equitable environment that values and leverages the strengths of a diverse workforce - Ensure exceptional customer service by proactively addressing needs and expectations - Demonstrate self-awareness and empathy to effectively manage relationships, build trust, and foster productive interactions - Uphold the highest standards of ethical conduct and professional integrity in all actions and decisions - Maintain and apply an understanding of relevant technologies and digital tools to optimize performance and drive innovation That's a lot. We'll keep them as
  • . Qualifications: Minimum Qualifications section includes NY HELPS details, competitive minimum qualifications, reassignment qualifications, 70.1 transfer qualifications, preferred qualifications, additional comments. We need to preserve all substantive information. We'll need to format as maybe a combination of paragraphs and lists. We should not include boilerplate like "Note: It is essential that you describe your qualifying education..." but that is substantive? It's instruction to applicants; maybe considered application instruction? The instruction says remove application instructions. That line is about describing qualifying education on application; that's application instruction. So we should remove that. Also "If you are interested in the NY-HELPS program..." that's application instruction. Remove. Also "Please note: Due to operational requirements..." that's maybe substantive? It's about unit assignments may change; that's job info, keep? It's about future changes; could be considered substantive but maybe not essential. Might keep as part of Additional Comments? It's under Additional Comments? Actually after "Additional Comments Position specific job duties may include occasional altered work schedule or job assignments which require availability and willingness to work occasional evenings and/or out-stationed assignments." That's schedule info. Then later "Candidates with no previous state service will begin at the starting rate of the salary range listed above. If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov. Telecommuting is available and can be discussed during the interview." That's salary/contact info; contact info maybe considered application instruction? It's contact for salary questions; could be considered application instruction. Might remove? The instruction says remove application instructions. That includes contact info? Probably yes. But we might keep schedule info. Later: "NYS Department of Labor does not participate in E-Verify and does not sponsor visa applications. Employment at the Department of Labor is contingent upon the maintenance of a valid work authorization and necessary documentation to work legally in the United States." That's EEO/legal boilerplate; remove. Later: "Please note: Due to operational requirements and funding considerations of various divisions/positions, there could be occasions in the future where unit assignments may change. Should this occur, it will not impact your title, salary or location." That's substantive about potential changes; keep maybe as a note. Then benefits section: "We Offer a Comprehensive Benefits Package, Including 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per yearPaid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).Choice of several affordable and competitive health insurance plansDental and vision insurance plans at no additional costMembership in the NYS Employee’s Retirement SystemNYS Deferred Compensation Investment PlanEligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)Eligibility to apply for tuition reimbursement for qualifying employees and coursesPaid Parental Leave" Need to separate with proper punctuation. We'll make a list. Then mission statement etc: "Our mission is to provide outstanding services to our customers - the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us" That's maybe boilerplate but could be considered about the organization; maybe keep as part of About the role? Might be considered extra; but we can keep as a paragraph under About the role or separate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Mission statement is not exactly those; could be kept. But we already have About the role intro; we could add mission as another paragraph. Then "DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce. Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area." That's about benefits and schedule; we can incorporate into Benefits and Schedule sections. We need to avoid duplication. Let's structure:

    About the role

    As an Administrative Assistant 1 assigned to DOL Human Resources, you will work independently and be responsible for providing administrative and office support to the Director of Human Resources and the Employee Relations Office (ERO).

    [Mission statement maybe]

    Responsibilities

      ...

    Qualifications

    We need to include Minimum Qualifications (NY HELPS details), Competitive Minimum Qualifications, Reassignment Qualifications, 70.1 Transfer Qualifications, Preferred Qualifications. We'll format as paragraphs with lists where appropriate. We must not include application instructions like "If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps." Remove. Also remove "Note: It is essential that you describe your qualifying education and/or experience as completely as possible on your application; your application should describe in detail the kind of service and information you provide to the general public. Omissions or vagueness may not be interpreted in your favor." Remove. Also remove "Additionally, in accordance with Civil Service Law, provisional service immediately prior to a permanent appointment to this title is now credited towards the completion of probation upon permanent appointment." That's maybe substantive? It's about probation credit; could be considered qualification? Might keep as part of Qualifications? It's about how prior service counts. Might be considered substantive but not exactly qualification. Could keep as a note under Qualifications. We'll keep the NY HELPS details. Let's extract NY HELPS Non-Competitive Minimum Qualifications: Administrative Assistant Trainee 1: Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2. Administrative Assistant Trainee 2: One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and

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