Administration Specialist / Customer Support

About The Company Evolution Sports Group is a premier property management firm specializing in managing residential and commercial properties for sports teams, athletes, and related clients. Our organization is committed to delivering exceptional service, innovative solutions, and personalized support to meet the unique needs of our clientele. With a focus on integrity, professionalism, and customer satisfaction, we have established a strong reputation within the industry. Our dynamic and collaborative team culture fosters growth, continuous learning, and career development, making us an ideal workplace for motivated professionals seeking stability and advancement opportunities. About The Role The Remote Property Customer Support / Administration Specialist is a vital member of our team responsible for managing property portfolios, providing outstanding customer service, and handling administrative functions. This full-time, remote position offers the flexibility to work from anywhere within the U.S., catering to individuals who excel in multitasking, problem-solving, and communication. The role involves coordinating property maintenance, addressing client inquiries, and supporting the administrative needs of the organization. The ideal candidate will be proactive, detail-oriented, and capable of working independently while collaborating with team members to enhance client satisfaction and operational efficiency. This role provides a competitive salary, comprehensive benefits, and opportunities for professional growth within a supportive environment. Qualifications High school diploma or equivalent; Bachelor's degree preferredMinimum of 2 years of experience in property management, customer service, or a related fieldExcellent written and verbal communication skillsStrong organizational and time-management abilitiesProficiency in Microsoft Office Suite and property management softwareAbility to work independently with minimal supervisionExceptional attention to detail and problem-solving skillsProven ability to multitask and prioritize effectivelyExperience working remotely is advantageous Responsibilities Manage a portfolio of properties, including coordinating maintenance, inspections, and tenant relationsRespond promptly and professionally to client inquiries and resolve issues efficientlyAssist with administrative tasks such as data entry, document preparation, and record managementCollaborate with team members to develop strategies aimed at improving customer satisfaction and retentionStay informed about industry trends and best practices to enhance service qualityMaintain accurate and up-to-date records of property activities and client interactionsSupport onboarding and training of new team members as neededPerform additional duties as assigned to support organizational goals Benefits Competitive salary based on experience and performanceHealth, dental, and vision insurance coverage401(k) retirement savings plan with company matchPaid time off and holidays to promote work-life balanceOpportunities for professional development and skill enhancementSupportive team environment fostering collaboration and growthCompany-sponsored certifications and training programsFlexible work schedule options with no weekend requirements unless preferredRemote work setup with company-provided equipment and stipendsAdditional perks such as wellness allowances, recognition rewards, and birthday stipends Equal Opportunity Evolution Sports Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe in fostering a workplace where everyone can thrive and contribute to our collective success.