Administration - BCN PACE Center Receptionist

Schedule

M-F; 8am-4:30pm

Location

Bluegrass PACE Center; 2409 Members Way, Lexington, KY 40504

Position Summary

The PACE Center Receptionist serves as the first point of contact for participants, caregivers, visitors, and staff at the PACE Center. This position provides reception and administrative support to the PACE Center Director and Interdisciplinary Team by coordinating communications, scheduling appointments, maintaining records, and ensuring efficient daily operations while delivering exceptional customer service.

Position Qualifications

• High school diploma or GED required; associate degree or business school training preferred.
• Minimum of two (2) years of administrative or office experience preferred, preferably in a healthcare, home health, hospice, or similar environment.
• Minimum of one (1) year of experience working with the elderly population preferred.
• Possesses and maintains current CPR certification.
• Proficiency in Microsoft Office applications and basic computer skills required.
• Knowledge of medical terminology preferred.
• Able to operate office equipment, including personal computers, copiers, and multi-line telephone systems.
• Strong organizational, communication, and customer service skills.
• Able to communicate effectively both orally and in writing.
• Able to exercise sound judgment and discretion in confidential matters.
• Possesses a pleasant and professional telephone manner and the ability to establish positive working relationships with others.
• Able to work effectively with healthcare professionals, participants, families, and fellow team members.
• Able to remain calm and compassionate when interacting with individuals experiencing emotional stress.

Bluegrass Care Navigators Commitment

Bluegrass Care Navigators is committed to creating a diverse environment and complies with Equal Employment Opportunity and Title VI guidelines. Employment with Bluegrass Care Navigators, as well as our services, are available to all qualified individuals. We embrace and celebrate differences of persons of varying age, ethnicity, gender, disability, race, color, sex (including sex characteristics, intersex traits, pregnancy or related conditions), sexual orientation, gender identity, sex stereotypes, religion, national origin, political affiliation, socioeconomic and family status, geographic region, and other characteristics that make our employees unique. It is the policy of Bluegrass Care Navigators to implement fair and effective personnel policies and to require all employees to serve the organization's mission and values.