Admin Support - Madison

Description Pay Grade: D Job Code: GSS081 Click HERE for Video Who We Are. We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing for and responding to disasters. What We Offer. As a member of the DPH team, you will join a group of passionate individuals dedicated to serving Georgians. Regardless of your role, you will contribute to protecting lives while enjoying a wide range of benefits. Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play. Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia. Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths. Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long-term career. Take Part in a Hands-on Working Culture – Work in a unique culture of active engagement and problem-solving, no matter your role. Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself. Come Join Our Team! The Madison County Health Department is seeking an Administrative Support professional to join our team. This position provides essential clerical and administrative support to health department programs and serves as an important point of contact for patients and community members accessing public health services. The ideal candidate is organized, dependable, customer-service focused, and comfortable working in a busy healthcare environment. This position requires strong attention to detail, effective communication skills, and the ability to manage multiple responsibilities while maintaining confidentiality and professionalism. Job Responsibilities Greet and assist patients, visitors, and community members in a professional and courteous manner. Perform front-desk and reception duties, including answering and routing telephone calls and responding to routine inquiries. Schedule appointments and assist with patient registration and intake processes. Perform WIC registration and provide clerical support for WIC and other health department programs. Enter and update information accurately in applicable databases and electronic systems. Maintain organized and accurate electronic and paper records, files, and documentation. Review information and forms for completeness and accuracy. Assist with filing, scanning, faxing, copying, correspondence, and other routine office functions. Communicate program requirements, procedures, and general information to patients and customers. Maintain confidentiality of patient and other sensitive information in accordance with applicable requirements. Provide administrative support to management, clinical staff, and other health department programs as needed. Perform other related duties as assigned. What We're Looking For The successful candidate will demonstrate: Excellent customer service and interpersonal skills. Strong verbal and written communication skills. Good interviewing, reading, and comprehension skills. Strong computer and data-entry skills. Attention to detail and numerical accuracy. Ability to maintain accurate and organized records. Ability to prioritize and manage multiple tasks in a fast-paced environment. Ability to work effectively both independently and as part of a team. Professionalism and discretion when handling confidential information. Why Join the Northeast Health District? As an Administrative Support professional with the Madison County Health Department, you will join a dedicated team of public health professionals working to protect and improve the health of the communities we serve. This position offers an opportunity to provide meaningful support to patients, families, clinical staff, and public health programs while contributing to the overall mission of the Northeast Health District. Minimum Qualifications High school diploma/GED and two (2) years of general office or administrative experience. Preferred Qualifications Medical experience and bilingual skills preferred. Employee Benefits 13 paid holidaysGenerous annual and sick leaveHealth, dental, vision, and life insurance optionsState retirement and savings plansOpportunities for continuing education and professional development Additional Support Programs Physical activity breaks Worksite wellness programEmployee Assistance Programs Employee discounts No phone calls, applications accepted ONLINE ONLY through the link posted. Additional Information The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being. The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15-minute breaks or one 30-minute break. Employment Information State of Georgia employees are subject to the rules of the State Personnel Board regarding salary. DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials. The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check. Relocation assistance is not provided. In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department. ADA Statement DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email include DPH-ADA@dph.ga.gov. DPH is an Equal Opportunity Employer _________________________________________________________________________________________________ Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not receive an interview. DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified. Benefits Standard Benefits for Full-Time Salaried Employees In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation and sick leave, paid parental leave, dental, vision, long-term care, and life insurance. Standard Benefits For Part-Time Employees Part-time employees are eligible to participate in the Georgia Defined Contribution Plan