Admin Support Inpatient (Evenings)

Trustbridge Hospice, a member of Empath Health, is seeking an organized and friendly Front Desk/Administrative Support (Inpatient) to join our team in West Palm Beach. This onsite, entry-level, full-time position supports the front desk and ensures a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions.

About Us

Since 1978, Trustbridge Hospice has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness.

At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person—body, mind, and spirit—with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

Responsibilities

• Work the front desk, greet patients and visitors, answer phone calls, and operate standard office equipment including fax, computer, and printer.
• Provide exceptional customer service to patients and families with empathy and professionalism.
• Communicate effectively with interdisciplinary team members to ensure timely and accurate admissions.
• Provide timely and appropriate scheduling for safe and effective patient care delivery.
• Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice.

Requirements

• High school diploma or equivalent.
• One year of experience working in a business office and/or hospital unit (preferable).
• Mastery of essential office skills, superior organization, and effective communication.
• Sensitive, compassionate, caring, efficient, self-motivated, proactive, and flexible.
• Must have computer skills, including word processing and data entry (Excel spreadsheet experience a plus).

Schedule

Monday through Friday, 3:00 p.m. – 11:30 p.m.

Benefits

• Fair, competitive pay.
• Comprehensive benefits: medical, dental, vision, life, and retirement with company match.
• Industry-leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Growth opportunities: advance through education, training, and tuition reimbursement.
• A mission that matters: join a team built on kindness, compassion, and Full Life Care for All.