Jobs · Information Technology · Wisconsin

Admin Supervisor ATW

Unifi · Appleton, WI · 3 wk ago
Information Technology$19/hrFull-time

Job Summary

Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.

Benefits

  • Flight Privileges: Offered after 30 days for employees and eligible family members!
  • Weekly pay for hourly employees (CA Employees are paid bi-weekly)
  • Paid time off (for full-time employees)
  • Comprehensive Medical, Dental and Vision Insurance (for full-time employees)
  • 401k for all employees
  • Exclusive discounts and additional wellness programs

Job Duties

  • Leading a team of agents in customer service duties.
  • Perform administrative duties supporting the operation.
  • Aid passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
  • Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
  • Direct passengers through Customs, Immigration, and Quarantine.
  • Aid ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
  • Push wheelchairs with passengers through all areas of the airport.
  • Maintain and enforce safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws.
  • Promote and adhere to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity.
  • Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications

  • High School diploma, GED or equivalent education.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state or customs requirements.

Preferred Qualifications

  • One...

For full info follow application link.

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