Admin Operations Manager

At California Autism Center (CAC), we help our clients get school-ready through in-clinic behavioral services that prioritize each child's safety and dignity. Through one-on-one, hands-on learning, our clinicians build trust with each child by providing personalized support and acceptance. Our naturalistic teaching strategies emphasize learning through play, fostering joy and meaningful growth. We're here to cheer kids on, lift them up, and empower them to learn new things in the way that helps them thrive. CAC is a locally owned and operated ABA service provider in the heart of the Central Valley with 6 Treatment Centers in Fresno, Merced, and Visalia. We lead with positivity, perseverance, and teamwork.

About the role

We are seeking an experienced and detail-oriented Operations Manager to lead administrative functions at our treatment centers. As the backbone of our operational success, the Operations Manager will oversee daily office operations, facility management, and support staff, ensuring the smooth running of our centers. The ideal candidate will have exceptional organizational skills, leadership experience, and the ability to handle crisis situations effectively. This full-time role is based in our administration office, reporting directly to the Director of Operations. Office Managers at each treatment center will report to you, and regular travel between centers is required.

Responsibilities

• Provide administrative support to office managers, directors, and front-office staff across multiple centers
• Oversee facility management and ensure compliance with safety standards and operational protocols
• Manage scheduling, billing, customer service, IT, and HR-related functions across sites
• Coordinate vendor relationships, supply management, and budget oversight for multiple locations
• Lead crisis management efforts, public relations, and internal/external communications
• Monitor staff schedules, safety protocols, and client care standards to ensure operational efficiency
• Perform audits, track data, and prepare reports on key operational metrics
• Lead monthly department meetings and provide coaching and performance reviews for direct reports
• Collaborate with Human Resources on payroll processing, benefits inquiries, and incident management
• Support employee recognition programs and contribute to building a positive, inclusive work environment

Requirements

• Minimum 5 years of experience in office management, including overseeing a team of 5 or more direct reports
• Experience in facility or property management
• Proficiency in Microsoft Office and the ability to learn new software and systems quickly
• Strong organizational, multitasking, and time-management skills
• Ability to handle confidential information with discretion
• Valid driver's license, reliable vehicle, and ability to travel regularly between centers

Preferred Qualifications

• Bachelor's degree in business, administration, or a related field
• Experience managing multi-site operations
• Familiarity with complex scheduling functions
• Experience in a childcare setting or working with autism services
• Advanced computer skills and knowledge of online platforms (CRM, HRIS)

Benefits

• Competitive salary ($70,000—$85,000 USD)
• Health, dental, and vision benefits (60% contribution for full-time employees and dependents on the base plan)
• Mileage reimbursement for travel between centers
• ASPCA Pet Insurance
• Life and AD&D Insurance
• Access to supplemental insurance benefits
• Employee Assistance Program (available for full-time and part-time)
• Discounted Gym Membership for employees and friends & family (Planet Fitness)
• 401(k) retirement plan (available for full-time and part-time)
• Quarterly staff appreciation events (free lunch; staff celebrations and recognition)
• Employee Recognition Platform with rewards
• Professional development opportunities
• A collaborative and supportive team environment