Admin Director Strategy Cardiovascular Services

About the role

The Northeast Market, including Manchester, NH, is part of HCA Healthcare’s Capital Division, a 17-hospital Division including Virginia and New Hampshire. The Administrative Director, Cardiac and Vascular Service Lines will lead program and network development and optimization, drive growth, and direct operational and clinical performance.

Responsibilities

• Lead program and network development and optimization, drive growth, and direct operational and clinical performance.
• Identify, develop, and rebuild and/or implement Cardiac and Vascular service line growth strategies in partnership with Hospital, Market, and Division leadership and other HCA Healthcare key stakeholders.
• Build and maintain strong relationships with affiliated, integrated and/or employed providers to develop service line strategy.
• Lead business planning and support strategic analytics related to new & existing programs, services, products, and capital projects.
• Develop and lead service line governance inclusive of administrative and clinical leadership.
• Produce and disseminate monthly performance reporting including operational, clinical, market share, volume, and financial metrics to measure success of cardiac and vascular service line strategies.
• Network Development: Lead and/or support physician recruitment efforts; Assess and develop new access points (e.g., clinics, FSERs, Urgent Care, etc.) to expand network and continuity of care for these service lines; Network Optimization: Assess and optimize the network to ensure strong connectivity and care continuity from existing access points (urgent care, FSER, physician clinics, transferring facilities) when in need of follow-up specialty care in cardiac and vascular service lines.
• Surgical & Procedural Growth, Operations & Service: Collaborate with hospital leadership to develop and achieve department budget targets. Oversee aspects of Cardiac and Vascular department operations at defined hospitals including: Staffing: Supervise inpatient and outpatient department leaders to ensure adequate staffing levels and competencies in alignment with department standards and targets. Colleague engagement: Manage and act on engagement survey findings to build culture across the service line. Physician engagement: Engage service line physician leaders through operations councils and working groups. Supply management: Identify and execute on supply chain optimization opportunities; manage industry partner relationships. Manage performance evaluation and professional development of department leaders including identification of professional development opportunities, cross-market projects, and succession planning.
• Ensure program policies and practices meet and are compliant with all regulatory agencies governing health care delivery in partnership with key stakeholders. Ensure record maintenance and data submission to designated agencies and departments in partnership with key stakeholders. Monitor and ensure service line quality including clinical outcomes, credentialing/privileging, processes, services, and satisfaction in partnership with key stakeholders. Leads efforts to achieve Cardiac and Vascular specific accreditations and center of excellence designations, as determined by hospital-leadership.

Requirements

• Strong business acumen and awareness of market dynamics and competitor activities.
• Demonstrated ability to improve operations and financial performance.
• Effectively demonstrates collaboration with multidisciplinary stakeholders.
• Strong analytics skills and experience with different tools and reporting platforms.
• Highly proficient with PowerPoint and Excel, able to present information in concisely & effectively.
• Demonstrated leadership competency in understanding stakeholder needs and managing expectations.
• Takes prompt and proactive steps to achieve objectives.
• Strong understanding of healthcare regulatory environment.
• Comfort with and experience working in a matrixed environment.

Qualifications

• Bachelor’s Degree required, Master’s Degree in business or healthcare administration preferred.
• 3-5 years of comparable experience. HCA Healthcare Experience Preferred.
• Experience working with multiple hospitals or geographic regions preferred.

Skills

• Strong business acumen and awareness of market dynamics and competitor activities.
• Demonstrated ability to improve operations and financial performance.
• Effectively demonstrates collaboration with multidisciplinary stakeholders.
• Strong analytics skills and experience with different tools and reporting platforms.
• Highly proficient with PowerPoint and Excel, able to present information in concisely & effectively.
• Demonstrated leadership competency in understanding stakeholder needs and managing expectations.
• Takes prompt and proactive steps to achieve objectives.
• Strong understanding of healthcare regulatory environment.
• Comfort with and experience working in a matrixed environment.

Benefits

Catholic Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Fertility and family building benefits with Progyny and adoption assistance.

Pay

Anticipated salary range: $120,000 - $150,000 per year.

Schedule

Full-time position with anticipated 10% travel outside of the Northeast Market, as needed.