Admin - Dealer Credit

The Opportunity

Obtain insurance certificates for Ally’s loan and wholesale accounts.
Administer the appraisal review process by sending completed appraisals to Ally's chosen vendor for review and communicate results to the RBC when available.
Under general direction, responsible for performing complex research and analysis to support business operations and present findings to manager or project leader.

The Work Itself

• Obtain and review certificates of insurance for compliance by working with insurance agents, third-party vendors, and Regional Business Centers.
  Enhance profitability: Seek and act on opportunities to reduce operating costs.
  Ensure expenses are properly allocated to appropriate cost center.
  Adhere to company policies/procedures and escalate any matters that are not compliant.
  Follow departmental processes to ensure established metrics are achieved, dealer and matrix partners' expectations are met, and loss exposure is mitigated.
  Provide stakeholders frequent status updates and solicit feedback.
  Proactively work to resolve internal conflicts and develop effective working relationships.

Skills

• HS Diploma or equivalent required
  3+ years in customer service or financial services industry is needed.
  Bachelor's degree in business related discipline preferred.
  Knowledge of commercial insurance and flood insurance regulations a plus.
  Ability to perform technical based activities.
  Knowledge of and exposure to fundamental theories, principles, and concepts.
  Effective time management, follow-up, and organizational skills.
  Leveraging technical expertise and relationships to contribute to strategy and drive business results.
  Ability to produce documents, spreadsheets, databases, etc. with Windows-based software.

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com.

Base Pay Range

$49,920 - $62,732.8 USD
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation

This position is eligible to participate in our annual incentive plan.