ADMIN ASSISTANT/ CUSTOMER SERVICE REP (FULL TIME)

Location: Canteen - 2643 North Interstate 35E, Carrollton, TX 75006

About the role

Responsible for clerical functions and administrative support of food service programs.

Schedule

Full time schedule. Monday through Friday, 8:00 am to 4:30 pm.

Pay

Fixed pay rate: $18.00 per hour.

Internal employee referral bonus available.

Responsibilities

• Answer telephones and direct inquiries in a professional and client-centric manner.
• Maintain confidential personnel files.
• Assist management staff in preparing confidential employment and labor relations documents, including but not limited to proposed disciplinary notices.
• Assist with staffing, including finding staff when employees call out on short notice.
• Work effectively and maintain good working relationships with co-workers, school personnel, administrators, students' parents, and supervisor.
• Complete and maintain accurate and up-to-date records of students eligible for free and reduced-priced lunches if applicable.
• Enter weekly cash sales and meal counts using a computer.
• Perform daily bank deposit reconciliation.
• Process vendor invoices for payment—using a computer, making sure addition is correct and checking item prices against bid specifications, ensuring there is no discrepancy in pricing.
• Perform monthly vendor statement reconciliation.
• Prepare monthly state claim form for reimbursement.
• Assist in preparation of end-of-month financial reports.
• Attend in-service and/or safety meetings as required.
• Maintain a clean and safe work environment; ability to perform job safely.
• Perform other duties as assigned.

Requirements

• Previous customer service and/or dispatching experience preferred.

About Canteen

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth.

Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen.

Benefits

Full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.