Adjuster, Property Insurance Claims

About the role

Elevate Claims Solutions is seeking an Independent Adjuster in the Fort Wayne area. We want to understand your unique skillset and goals and support your progression and advancement towards those goals.

Responsibilities

• Prioritize policyholders during their time loss through demonstrated empathy and understanding.
• Value our partnerships with our carrier clients; recognize and maximize the ways in which our Elevated Claims Handling can support them and their policyholders.
• Work a flexible schedule to help meet the needs of insureds and carriers.
• Communicate clearly, consistently, and timely with both internal and external parties.
• Manage workload independently while exercising good judgment.
• Show strong written and verbal communication skills.
• Use strong technological skills with the ability to work within various claims management systems.

Requirements

• Minimum of three years of residential and commercial property adjusting experience.
• CARRIER experience is desired.
• Liability experience is a plus.
• Current, active Xactimate license and experience writing both residential and commercial damage estimates in Xactimate.
• Pass a background screen.
• Current, active license where required.
• Equipment and ability to access roofs.

Qualifications

• Strong work ethic.
• Ability to work independently and manage workload.
• Good judgement in managing workload.
• Effective and independent problem-solving skills.

Skills

• Empathy and understanding for policyholders.
• Effective communication skills (written and verbal).
• Technological skills with claims management systems.

Benefits

• Meaningful work in a culture of continuous improvement.
• A diverse market of carriers.
• Clear communication of service and quality expectations; internal and external.
• Guidelines that provide upfront understanding of each carrier’s requirements.
• Continuous feedback, including real-time Quality Assurance and formalized quarterly coaching sessions to identify areas of strength and opportunity.
• Training and development opportunities tailored to individual growth objectives.
• A tenured foundation of industry experts with a wide knowledge base for you to consult.

Pay

The pay for this role is competitive and commensurate with experience.

Schedule

This is not a 9-5 position and you will be called upon to maintain a flexible schedule to help meet the needs of insureds and carriers.