Adjuster II Commercial P and C Claims

Job Responsibilities

• Proactively handle an inventory of 70-100 commercial automobile and general liability claims typically ranging from $50,000 to $500,000.
• Evaluate coverage, identify potential issues, and prepare coverage letters for supervisor review.
• Investigate liability and damages, determine case value, and set reserves within assigned authority level.
• Manage claims activities in Guidewire Claims Center.
• Provide prompt and professional responses to client and broker requests.
• Assess damages, negotiate settlements, and represent the company at mediations as needed.
• Identify and escalate emerging trends, subrogation opportunities, and systemic risks to internal business units.
• Mentor less-experienced adjusters and support staff.
• Participate in adjuster training, continuing education, and team roundtables.
• Occasional travel for investigations, mediations, trials, and team-building events (estimated 5% annually).

Qualifications/Competencies

• College degree and/or insurance designations (CPCU, AIC, ARM) strongly preferred.
• High school diploma required.
• 5+ years of experience adjusting casualty claims (auto liability, general liability) is preferred, though candidates with exceptional large-loss or specialized casualty experience may be considered.
• Proven track record handling litigated claims from pre-suit through trial.
• Commercial casualty experience strongly preferred.
• Experience with construction and trucking claims is preferred.
• Guidewire experience is helpful but not required.
• Intermediate knowledge of Microsoft 365 products.

Attributes

• Strong negotiation and advocacy skills with the confidence to make independent, high-stakes decisions on coverage and settlements.
• Team-oriented approach with a commitment to mentoring junior staff and contributing to departmental excellence.
• Growth mindset with openness to feedback, continuing education, and evolving best practices in claims management.

Benefits

• Eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.
• Some benefits provided at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistant Plan).
• Accrue 0.0769 hours of Paid Time Off (PTO) per paid hour, which may total 20 days a year.
• Receive 10 paid holidays throughout the calendar year.
• Offered a competitive compensation package and comprehensive benefits package including major medical, dental, and vision, and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits and business casual dress.