Adjunct, Sociology

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com. Responsibilities include providing support services, answering inquiries, troubleshooting issues, and maintaining security.

Responsibilities

• Manage and enhance the Services provided by NEOGOV, including Governmentjobs.com, NEOED.com, and PowerDMS.com.
• Provide support services, answer inquiries, troubleshoot issues, and maintain security.

Requirements

• At least 3 years of experience in IT support or customer service.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.

Qualifications

• Proficiency in Microsoft Office Suite.
• Experience with web development and database management.
• Knowledge of cybersecurity best practices.

Skills

• Technical proficiency in IT support and customer service.
• Ability to handle multiple tasks simultaneously.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

Benefits

• Flexible working hours.
• Competitive salary package.
• Professional development opportunities.
• Health insurance coverage.
• Employee discounts on NEOGOV products.

Pay

Salary range: $60,000 - $80,000 per year.

Schedule

Full-time position, Monday to Friday, 9 AM to 5 PM.