ADI - Insurance Underwriting Assistant

About the role

Ally is seeking an Underwriting Assistant who will support our auto dealer partners by protecting their most valuable assets -- their inventory. We provide physical damage coverage for the cars on their lot, strengthening the bonds between Ally and our dealer partners. An Underwriter Assistant will handle administrative tasks to support the Underwriting team which evaluates risk according to location, physical, moral hazards, individual risk characteristics, inspection reports, loss experience and company guidelines.

Location

Hybrid in office Detroit, MI (3 days in office / 2 remote)

Responsibilities

• Process dealer application requests timely and accurately into the business system.
• Provides responsive service to customers regarding status of quotes and policy issuances.
• Provides information regarding products and services, such as components of Insurance coverages that are in existing policies (i.e. False Pretense, Comprehensive, Collision, etc.).
• Responsible for all communications with agents and dealers regarding policy and program provisions.
• Assist Underwriting Teams (i.e. endorsement processing, policy issuance, entering loss history, and generating flood map information).
• Direct incoming calls, as necessary, to appropriate personnel.
• Submit policy documentation to our Surplus Lines filing company on a timely and accurate basis.

Qualifications

• 1+ years' experience required, or combination of experience and education.
• Bachelor's degree preferred.
• Customer service experience.
• Insurance experience is preferred.
• Excellent verbal and written communication abilities.
• Strong phone communication skills.
• Customer focus oriented with professional, courteous, respectful demeanor.
• Demonstrates effective follow up skills.
• Commitment to the overall success of the team through excellent attendance, contribution, and attitude.
• Strong PC and data entry skills.
• Proficiency in Microsoft Office applications (Outlook, Excel, Word) required.
• Ability to multi-task in a fast-paced environment.

Minimum Qualifications

• 0+ years of experience.
• High school Diploma or GED equivalent.

Pay

Base Pay Range $48,880.00 - $56,243.20. An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. This position is eligible to participate in our annual incentive plan.

Benefits

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

Schedule

Hybrid (3 days in office / 2 remote). Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

This response is AI-generated, for reference only.