Addiction Recovery Case Manager I

Position Summary

The A responsible for providing a continuum of care for guests of Wheeler Mission through case management, involving comprehensive assessment, individualized goal planning, and coordination of services to support guest stability and recovery. This role works closely with guests participating in addiction recovery programming who may also experience homelessness, mental health concerns, trauma histories, and other barriers to long-term stability. Key duties of this position include case management, crisis intervention, recovery support, mentoring, discipleship, counseling, relapse prevention support, advocacy, care coordination, and facilitating groups when needed.

Qualifications

• High School Diploma or HSE.
• 1-2 years social service/ministry experience, specifically counseling, mentoring, and discipling.
• 1 years’ experience working with people who may have experienced substance abuse, mental health concerns, trauma, domestic violence, or homelessness.
• Intermediate proficiency in Microsoft Office Suite, including email, Word and Excel.
• Intermediate proficiency in Resident Database and basic ability in Paycom.

Competencies Required

• Adaptability
• Organizational Agility
• Guest/Customer Focus
• Collaboration
• Relates Well to Others
• Listening
• Compassion
• Patience
• Prioritizing
• Conflict Resolution

Education/Experience

• High School Diploma or HSE.
• 1-2 years social service/ministry experience, specifically counseling, mentoring, and discipling.
• 1 years’ experience working with people who may have experienced substance abuse, mental health concerns, trauma, domestic violence, or homelessness.

Physical Requirements

• Walk short distances with the ability to ascend and descend flights of stairs.
• Type and operate standard office equipment.
• Perform normal business activities, with potential for standing or sitting for long periods of time.
• Occasionally lift office supplies and equipment up to 20 pounds.
• Drive a vehicle with multiple occupants in a city environment.

Other Requirements for Employment

• This is a full-time 40-hour position, typically staffed throughout the week with some evening and weekend hours required.
• Must possess a valid state issued driver’s license and have a driving record without major moving violations, including convictions for DUI, Reckless Driving, or Driving While Suspended. Must be insurable according to standards established by Wheeler Mission’s risk management insurance agency.
• Conflict of Interest Policy and Confidentiality Policy
• Post-offer acceptable background check required for all positions.
• All employees must sign and adhere to WM Drugs and Alcohol policy and remain free from addiction to drugs or alcohol. Candidates must submit to and pass a drug and/or alcohol test. This drug and/or alcohol testing may occur any time after the applicant receives a conditional offer of employment.