DirectJobHub
Jobs · Consulting · Washington

ADC Engineer I, AWS ADC Monitoring & Observability

Amazon Web Services (AWS) · Bellevue, WA · 1 wk ago
ConsultingFull-time

About the role

AWS CloudWatch is seeking engineers who are passionate about troubleshooting technical issues, automating manual processes, and continuously improving service efficiency to enhance customer experience. In this role, you will support CloudWatch Monitoring and CloudWatch Logs services in specialized security regions. You'll work in a dynamic environment with our software development teams to deliver reliable services to our customers.

Responsibilities

  • Analyze defined projects and break down the work to help define milestones and success criteria
  • Identify when implementations lack high availability or contain defects; investigate systemic patterns
  • Resolve, mitigate, or escalate operational concerns in a timely manner
  • Sustain the operational stability of CloudWatch and CloudWatch Logs services in ADC environments
  • Investigate the root cause of a customer issue impacting CloudWatch service visibility
  • Analyze metric trends to identify performance degradation or capacity concerns
  • Collaborate with the team on automation opportunities for common operational tasks
  • Participate in on-call rotations, responding to service alerts and customer issues
  • Dive deep into logs and metrics to understand system behavior and dependencies
  • Discuss and implement improvements to teams operational processes

Requirements

  • High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
  • 1+ years Linux systems administration experience
  • 1+ years technical troubleshooting / support experience
  • 1+ years of networking experience
  • Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Qualifications

  • Experience in cloud computing technologies
  • Experience with distributed systems at scale
  • Experience with service-oriented architecture and web services
  • Experience with systems administration on either Linux/UNIX or Windows operating systems

Skills

  • Linux command line and bash or Python scripting in large-scale environments
  • Solid understanding of networking and distributed systems concepts
  • Demonstrate enthusiasm for technical deep-dives
  • Strong communication skills
  • Prioritize and organize complex work

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

USA, WA, Bellevue - 91,000.00 - 152,000.00 USD annually

Schedule

Full-time

Similar jobs