Adaptive Specialist

About the Role

Elekta is shaping the standard of care, together with healthcare providers, by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice. Our solutions support consistent, efficient, and personalized care, addressing evolving patient needs. Through adaptive radiotherapy, precision treatment delivery, and integrated workflows, Elekta supports care teams across a range of clinical settings. Each year, more than 2 million patients are treated using Elekta solutions across over 130 countries.

Responsibilities

• Consult, train, and support Oncology professionals and associated staff in the effective use of Elekta MR-based and CT-based Adaptive Radiotherapy solutions, including both software and hardware.
• Deliver remote, on-site, and classroom training, as well as ongoing remote/on-site clinical adoption support for new and existing sites.
• Understand adaptive workflow processes to maximize efficiencies of Elekta’s offerings.
• Manage all site preparation and documentation of on-site education per established guidelines.
• Provide clinical assistance to the Elekta support team for escalated customer calls.
• Demonstrate thorough knowledge of Elekta adaptive products, service policies, and procedures; utilize appropriate escalation procedures as needed.
• On-Site Implementation: Provide clinical applications training to ensure customers can operate Elekta Adaptive Radiotherapy solutions, including treatment planning software, conventional external beam treatment devices, associated imaging, and informatics systems safely and effectively.
• Successfully complete on-site training of Elekta adaptive solutions and any associated third-party products, ensuring good communication with Elekta’s Clinical Applications Managers, Installation, ESI, and Project Management staff.
• Assist in managing customer clinical expectations and ensuring clinical readiness and confidence to deliver adaptive radiotherapy treatments.
• Review customer current clinical practices and develop future state workflow models to enhance implementation goals for efficiency and effectiveness.
• Configuration: Perform necessary database configuration to support future adaptive workflows.
• Follow-Up Training: Assess follow-up training needs, develop session goals, coordinate schedules, and deliver adaptive training as planned.
• In-House and Regional Training: Prepare for and deliver assigned adaptive courses as required.
• Users Meeting/Trade Shows: Assist with designing and developing session goals and objectives for user meetings, prepare presentation materials, and provide trade show support as requested.
• Sales Assistance: Assist with occasional remote or on-site adaptive software and/or hardware demonstrations to support sales situations.
• Team Support: Create and maintain formal customer training support documents, design and deliver training for new product releases, and actively participate in supporting and training large client sites when needed.
• Incorporate Elekta values and quality systems into all department functions and responsibilities.

Requirements

• Clinical experience in adaptive radiation oncology and experience using MOSAIQ, Elekta One Planning, and Elekta products, with strong exposure to adaptive therapy workflows.
• Master’s degree in Medical Physics, Medical Dosimetry, or a related field strongly preferred.
• CMD (Certified Medical Dosimetrist) or equivalent clinical credential required.
• Demonstrated hands-on treatment planning experience, including:
  • External beam radiation therapy planning
  • Contouring and plan optimization
  • Adaptive planning concepts (offline/online adaptation)
• Bachelor’s degree and minimum two years of experience in software/hardware, training/support, or an equivalent combination of education and experience.
• Dosimetry and planning experience focused on reference planning and adaptive plans is beneficial.
• Ability to travel up to 75% of the time, which may include weekends and international travel; travel requirements may fluctuate throughout the year.
• Valid driver’s license and passport required.

Skills

• Desired familiarity/proficiency with Microsoft 365 Suite, Webex, and Salesforce.
• Familiarity with curriculum development processes and educational methodology preferred.
• Working knowledge/understanding of Elekta and/or OIS products and proficiency in assigned product specialties.
• Strong verbal and written communication skills.
• Change management skills preferred.
• Excellent presentation skills (ability to communicate effectively to a group).
• Ability to interact with customers effectively (via phone and face-to-face).