Ad Performance Analyst

Raptive helps professional creators maximize ad revenue by acting as their trusted expert guide in online advertising. We assist creators in determining optimal ad placements, developing ad strategies, and implementing those strategies. Our work supports passionate creators across niches like cooking, decorating, parenting, finance, and more, enabling them to focus on their craft and thrive as small business owners.

About the role

As an Ad Performance Analyst at Raptive, you’ll combine analytical skills with a passion for helping creators. You’ll thrive in a high-productivity, virtual team environment, using data to solve problems and communicate clearly with customers. Your role involves addressing sensitive questions, advising creators on best practices, and troubleshooting ad performance issues with empathy and precision.

Responsibilities

• Answer sensitive customer questions via email in a timely, clear, and compassionate manner
• Understand Raptive’s ad strategies and processes to advise creators on best practices
• Analyze ad performance using BI tools and Google Analytics to identify and resolve issues
• Troubleshoot ad loading issues on live sites
• Collaborate actively with a distributed team using Slack, G Suite, Zoom, Zendesk, and other tools

Requirements

• Ability to communicate gracefully via email with confused or frustrated customers
• Patience, a sense of humor, and adaptability in a fast-changing technical environment
• Strong attention to detail and a love for completing tasks efficiently
• Self-motivation, time management, and a track record of high productivity
• Experience analyzing data using Excel and data visualization tools to spot trends and anomalies
• Comfort with WordPress, HTML, and CSS
• Proven ability to organize and manage a large volume of tasks independently
• Data analysis experience or a recent STEM degree
• Passion for teamwork, problem-solving, and improving processes

About Raptive

Raptive’s mission is to power creator independence. We provide revenue, audience, and business solutions for creators and enterprise publishers. As a leader in digital content creation, we support over 5,000 premium creators on the open web, ranking as the tenth-largest digital property in the U.S. Our creators—trendsetters, iconic brands, and influential personalities—reach 78% of U.S. audiences, with a collective footprint of 182M+ monthly unique visitors and over half a billion social media followers. We lead in categories like Food, Family, Home, and Lifestyle, shaping the future of media.

Pay

The base salary range for this position is $58,000–$65,000 annually. The actual compensation may vary based on experience, geographic location, and other non-discriminatory factors. This role is also eligible for additional incentive compensation.