AD - Digital Collections Strategy &Analytics
The ideal candidate will possess the analytics background and strategic acumen to direct a function that draws strategic insights from data using database and statistical analysis tools to inform decisions and support the company’s overarching strategic goals relative to loss prevention. They can be successful leading various types of functions or initiatives across multiple disciplines of our business. They bring new ways of thinking, data sources, technologies and capabilities to our business.
Key Responsibilities- Develop the vision and set of objectives and roadmap for digital Collections agenda
- Build and manage a learning agenda that enables continuous improvement
- Develop and optimize strategies that balance collections effectiveness and operational expenses through a combination of analysis, testing and collaboration with partner groups
- Independently lead the entire project lifecycle for complex analysis, strategies and models
- Partner with other leaders to define business priorities, align talent and resources and communicate progress to executive management
- Understand the data environment to appropriately prioritize and set expectations for key reporting, modeling, and analytical priorities
- Draw conclusions and influence at all levels of the organization
- Build and lead a high performing team - hiring, developing and leading the efforts of others
- Bachelor’s Degree in a quantitative discipline (Engineering, Statistics, Economics, Business Management or Computer Science); Master's preferred
- 7+ years of experience in consumer lending (preferably in digital servicing or Collections) driving informative risk decisions through analyses; Master’s or PHD degrees may offset experience
- 3+ years of leadership experience, building and prioritizing teams and objectives based on company strategy
- Advanced analytical skillset using tools such as SAS, SQL, R, Python
- Innovative and capable of developing creative solutions to complex, data-driven problems
We foster an entrepreneurial spirit that's powered by a national brand – our teams are empowered to make a difference. We encourage teams to take ownership of initiatives in this fast-paced, innovative culture so they can drive solutions that stay ahead of customer needs. We prioritize teamwork and building in-person connections with each other, understanding that fostering a collaborative environment is the best way to support each other. We promote avenues to allow team members to expand their professional capabilities and continuously develop skills, facilitating upward mobility and career progression.
Benefits- Promote social and family well-being by offering paid time off for volunteer hours and providing family back-up care
- Offer extensive, comprehensive coverage to support team members’ needs physically and mentally, such as access to Talkspace and Hinge for on-demand physical therapy via an app
- Offer financial wellness that includes 401(k) with match, ESPP, tuition reimbursement and tools like subscription cancelation that help you stay on top of your financial goals