ACTT Team Leader - Children's Hope Alliance (Charlotte, NC)

About the role

The Child ACTT Team Lead is responsible for staffing and clinical supervision of the Child Focused Assertive Community Treatment (ACT) team. This is a flexible hybrid position, requiring office, home and community-based work.

Responsibilities

• Plan, implement and manage staffing to ensure required level of service to participants.
• Maintains a caseload of at least 4 families; or as otherwise needed for team coverage.
• Ensure training and clinical supervision is provided within scope of practice.
• Collaborates with Program Manager and Leadership for internal training needs.
• Customer Service Skills: General friendliness, a solution-focused attitude, being responsive and flexible.
• Participates in open, direct, solution-focused communication with participants, families and team members.
• Collaborate with Program Manager to evaluate utilization and programming to meet financial requirements.
• Staff clinical duties could include but are not limited to intake, evaluation, assessment, supervision, side-by-side support, co-facilitation of psycho education groups, co-facilitation of Family Education and Support and case management for individuals and their families.
• Facilitates team/staff meetings to encourage transparency amongst the inter-disciplinary team and provides clinical direction as appropriate.
• Makes sure participant level of service and treatment provision by the team in accordance with Participant Achievement Agendas.
• Makes sure the team/staff adhere to clinical documentation and service compliance standards.
• Participates in case conferences, team meetings and any other appropriate meetings associated with staffing, safety, and quality assurance.
• Aid staff to understand and cooperatively undertake actions to meet individual and family needs that are strength based and family centered.
• Work collaboratively with other members of inter-agency programs (MIS, utilization management, HR, finance, development, foster care, leadership and administrative staff) to meet the customer service and clinical needs of participants and families.
• Develops and adheres to supervision plans with direct supervisor and supervisees utilizing Leader of Others principles.
• Provides input and assists with implementation of electronic solutions utilized on the team (electronic health record, APP, etc.).
• On-call duties as assigned required.
• Perform other duties as assigned.
• Supervision Responsibilities: Clinical supervision of assigned direct reports on the Child Focused Assertive Community Treatment (ACT) team.

Qualifications

• To perform this position successfully, you must perform each essential duty and responsibility satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
• All Employees Have The Following Expectations: Mission: Contribute to and enhance company mission; Organization: Prioritize and plan work responsibilities appropriately; Professional Development: Attend and/or successfully complete all required trainings and meetings; Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision; Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community; Teamwork: Serve effectively as a team contributor on all assignments; Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback; Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals.
• Education And Experience Requirements: Knowledge and at least 3–5 years’ experience in the treatment of children with serious emotional disturbance, with a minimum of 2 years post-graduate school experience, preferably in a community-based model of treatment. Knowledge obtained through completion of a Master degree curriculum in appropriate discipline from accredited institution. Valid clinical NC license in a human service related field (i.e., Licensed Psychologist, Licensed Psychological Associate, LCSW, LPC / LCMHC, LMFT, Licensed Psychiatric Nurse Practitioner, Psychiatric Clinical Nurse Specialist, etc.). Two years post-licensure preferred. At least two year’s skill and experience in staff management, leadership and clinical supervision. Skill and experience in delivery of Evidenced-Based Practices. Skill and experience in group, individual and/or family counseling as appropriate. Knowledge of state and federal rules and regulations governing confidentiality, 42CFR/HIPAA. Knowledge of local, state and federal program administration regulations. Demonstrates a high standard of professional conduct and ethical behavior that will enhance the quality of care and encourage positive interactions among staff. Successful pre-employment drug screening with negative results required. Active CPR and First Aid certification required. Active CPI Certification required or able to attain through CHA provided training.
• Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus. Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer. Employee must be able to operate a vehicle for job duties, and keep a valid NC drivers license with insurance. The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles. The employee must occasionally travel to different locations in the course of work. Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.

Pay

$59,840-$71,060 per year