Activities Supervisor – Events & Group Recreation

Responsibilities

• Aid in planning and executing holiday events, seasonal celebrations, themed activations, birthday parties, and group recreation/team-building programs.
• Create and manage run-of-show timelines, staffing plans, and event logistics, ensuring programs are delivered on time, within budget, and to brand standards.
• Facilitate engaging group games, team-building activities, and recreational experiences for diverse ages and group types, adapting programming as needed.
• Supervise, schedule, and train activities staff, leading pre-event briefings and on-site execution.
• Serve as the primary on-site contact for guests, vendors, and internal departments during events.
• Cook up and manage vendor coordination, ensuring timely arrival, proper setup, and compliance with safety and service standards.
• Deliver exceptional guest service by maintaining high energy, addressing guest needs, and adjusting programming in real time.
• Oversee event setup, breakdown, safety compliance, and inventory of activity supplies and equipment.
• Track attendance, staffing hours, incidents, and basic program metrics; provide feedback and recommendations for continuous improvement.
• Support overall recreation operations and assist other areas during peak periods.
• Assume other duties and responsibilities as assigned.

Requirements

• 1-3 years of experience in recreation, events, hospitality, or group programming.
• Experience supervising staff or leading group activities.
• Strong communication, organization, and leadership skills.
• Ability to manage multiple activities in a fast-paced environment.
• High energy, outgoing personality with a passion for guest service.
• Availability to work nights, weekends, and holidays based on business needs.

Preferred

• Resort, hotel, cruise, or theme park experience.
• Experience leading team-building or programs.
• CPR/First Aid certification (or ability to obtain).
• Familiarity with AV equipment, games, and interactive programming.