Activities Coordinator, Casual

About the role

The Activities Coordinator, Casual position at Timbers Kaua‘i at Hōkūala is responsible for assisting in running all of the recreation and adventure programming, booking activities through Nalu’s activity center, and providing support for prepared food and beverage service at Nalu’s as part of the Adventure Center programming.

Responsibilities

• Develop a thorough knowledge of the entire property
• Lead off-property excursions as directed by the Programs Manager and assist in the creation of future tours for owners and guests
• Maintain all equipment necessary to execute tours safely
• Aid in updating programming to ensure guest experiences are met and the programming schedule does not become stagnant
• Maintain bicycles and assist guiding guests and owners on “Cruising the Trails” property tours when needed
• Support daily operations of the Timbers Adventure Center, including service of prepared food for guests, menu and food assembly, beverage menu knowledge and service, daily food requisition orders, point of sales execution, server check outs, and a cash procedure
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
• Develop a solid working knowledge of the Alice platform for guest activity management
• Be knowledgeable on a daily basis of group activities on and off site
• Be available for social networking functions with guests and owners including Sunset Sessions and other events
• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments
• Report any work-related injuries to Human Resources
• Have a clean and neat appearance

Qualifications

• To speak and read English
• To have a current Hawaii driver’s license
• To have a current CPR/First Aid certification
• To have the ability to give attention to detail
• To have the ability to handle multiple tasks
• To be available to work evenings, weekends and holidays
• To have good judgement with the ability to make timely and sound decisions
• To have a commitment to excellence and high standards
• To be versatile, flexible and willing to work within constantly changing priorities with enthusiasm
• To have strong organizational, problem-solving and analytical skills
• To be able to manage priorities and workflow
• To be able to effectively communicate with people at all levels and from various backgrounds
• To be able to lift 50 lbs comfortably and carry weight while hiking
• To be able to carry guests when needed in emergency situations

Work Environment

Work is generally performed outdoors. The noise level of the work environment is generally moderate. The work environment may include prolonged ocean exposure and challenging and technical terrain in remote locations.

Physical/Mental Requirements

Regularly stand, walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear. Frequently reach with hands and arms. Occasionally lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 50 pounds with assistance. Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 50 pounds with assistance.

Benefits

• Paid time off for full-time, permanent employees
• Employer-sponsored health plans
• 401k match
• Complimentary golf for employees and immediate family members