Activities Assistant

About the role

The Activities Assistant supports the department by transporting residents safely for personal errands, medical appointments, and activity outings. They also implement quality activities for residents as requested.

Responsibilities

• Delivers transportation services in a pleasant manner for the residents' enjoyment
• Transports residents safely and timely to planned community activities and personal appointments
• Affords assistance with boarding and de-boarding vehicle – especially those with special needs
• Tracks mileage in vehicle log
• Affords assistance to Lifestyle Services Director in implementing quality activity programs including weekends and evenings
• Affords assistance to residents directly in Lifestyle Services
• Affords assistance in planning monthly Lifestyle Services calendar
• Welcomes and assists new residents with adjustment to community
• Encourages Lifestyle Services geared toward residents’ abilities and interests – involves residents and families
• Encourages social involvement through outings and events: shopping, sightseeing, scenic, parks, dining out, sports events, drama/theater, etc.
• Encourages intellectual and educational development through literature, lectures, movies and cultural events
• Encourages entertainment and personal development through hobbies, music and crafts
• Encourages wellness and healthy lifestyle through exercise programs
• Encourages spiritual fulfillment through religious-based activities
• Observes resident's attendance, mood, behavior, involvement and notifies Lifestyle Services Director of concerns
• Maintains receipts for vehicle expenses
• Writes-up charge slips for billable transportation provided to residents
• Responds proactively to prevent resident injuries during transporting
• Completes routine maintenance for safe operation of vehicle (i.e., fluid levels, oil changes, checking tires)
• Represents the community in professional manner during outings and/or appointments
• Works cooperatively with other departments (i.e., Sales, Lifestyle Services) to plan and execute special events
• Complies with all Department of Transportation (DOT) standards as required for drivers of vehicles over 10,001 lbs and transporting residents including CDL license

Requirements

• High school graduate or equivalent
• Valid commercial drivers' license (CDL) with P endorsement in current state with satisfactory driving record (preferred)
• Prior experience with seniors preferred

Qualifications

• Must complete pre-inspections before use of vehicle
• Must be able to transport residents to and from appointments and activities and assist the Director with activities
• Must be able to make independent decisions when circumstances warrant such action
• Must demonstrate excellent customer service and hospitality
• Must demonstrate trustworthiness and dependability
• Must perform proficiently in all competency areas including but not limited to: transportation responsibilities, resident rights, and safety and sanitation
• Maintains confidentiality of all proprietary and/or confidential information
• Understands and follows company policies, including harassment and compliance procedures
• Must be able to receive and resolve complaints graciously
• Always be in proper attire and well-groomed
• Displays integrity and professionalism by adhering to Century Parks’ Code of Ethics and completes all required compliance training