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Active Directory / Entra ID Customer Engineer

JDA TSG · United States · 1 mo ago
RemoteRemoteOTHR$95k–$110k/yrFull-time

About the role

At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we’ve established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have immediate opportunities for an Active Directory / Entra ID Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. Location: Remote US.

Responsibilities

  • Work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.
  • On-Demand Assessments - Active Directory (AD), AD Security, and Entra ID Health Checks
  • WorkshopPLUS facilitation - AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
  • Recovery Services - Lead Active Directory Recovery engagements
  • Architecture Services - Design secure cloud identities, migrate & protect applications with Entra
  • Blocker Mitigation & Optimization - Tune Entra Identity Protection and Advanced Conditional Access policies
  • Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders

Requirements

  • 15+ years of overall IT experience
  • 7+ years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
  • Deep understanding of Active Directory, ADDS, and AAD architecture - EntraID
  • Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs
  • Strong written and verbal communication skills for presenting complex technical concepts to business leaders

Qualifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified: Identity & Access Administrator Associate
  • Microsoft Certified: Cybersecurity Architect Expert
  • Microsoft Certified Trainer

Pay

Salary Range: $95K/yr - $110K/yr based on experience

Schedule

Full-time

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