Entra ID/ Active Directory Ops Engineer

About the role

The Identity and Access Management (IAM) Operations Engineer will play a crucial role in delivering and supporting the IAM department, ensuring the successful implementation and ongoing operation of Entra ID and Active Directory services.

Responsibilities

• Serve as an Active Directory and Entra ID Operations Engineer for the IAM department
• Deliver and support the multi-year plan incorporating on-premise, cloud-based, and hybrid directory services solutions
• Deliver and support the multi-year plan for workforce authentication leveraging SSO, MFA, and conditional access policies
• Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from Entra ID services to be leveraged for operational monitoring
• Create solutions that drive full automation, self-service, and resiliency
• Identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery
• Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring the successful implementation
• Develop and implement program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues
• Contribute to the development and maintenance of information security strategy and architecture

Requirements

• 10+ years Information Security experience, with strong focus in directory services platforms (e.g. MS Active Directory, MS Entra ID, MS Office365)
• Detailed knowledge and experience in enabling and supporting integrated Entra ID applications, Single Sign-On, Multi-Factor Authentication, and Conditional Access Policies
• Detailed knowledge and experience in supporting cloud joined, hybrid joined, and multi-domain enterprise directory services platforms based on best practices
• Troubleshoot complex AD issues related to authentication, replication, Kerberos, NTLM, LDAP, and DNS
• Manage AD replication, sites and services, DNS, and DHCP integration
• Experience with automating processes by leveraging out of box capabilities, PowerShell/Python scripting, MS Graph, and PowerBI
• Experience with Agile methodologies and corresponding Agile based tools
• Proven ability to influence and gain trust at senior management levels in multi-cultural environments
• Ability to manage complex activities simultaneously to short timescales
• Clear understanding of CoBIT and ITIL Frameworks

Qualifications

• Bachelor's Degree in Information Systems, Computer Science or related field
• Certifications such as CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards are preferred

Skills

• Strong understanding of Active Directory and Entra ID
• Experience with cloud and hybrid directory services
• Knowledge of SSO, MFA, and conditional access policies
• Experience with automation and scripting
• Experience with Agile methodologies
• Excellent communication and collaboration skills

Benefits

• Base Pay Range: $167,670.00 - $204,930.00
• Flexible benefits including medical, dental, vision, and wellbeing reimbursement account
• Paid time off options including vacation, holiday schedules, and financial planning time off
• Paid parental leave and adoption assistance program
• Competitive 401(k) savings plan with company match and additional contributions

Pay

$167,670.00 - $204,930.00

Schedule

Full-time