Active Directory / Entra ID Customer Engineer

About the role

As a Customer Engineer (CE), you'll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.

Responsibilities

• On-Demand Assessments - Active Directory (AD), AD Security, and Entra ID Health Checks
• WorkshopPLUS facilitation - AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
• Recovery Services - Lead Active Directory Recovery engagements
• Architecture Services - Design secure cloud identities, migrate & protect applications with Entra
• Blocker Mitigation & Optimization - Tune Entra Identity Protection and Advanced Conditional Access policies
• Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders

Requirements

• 15+ years of overall IT experience
• 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
• Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID

Qualifications

• Strong written and verbal communication skills for presenting complex technical concepts to business leaders

Skills

• Preferred Certifications - Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified: Identity & Access Administrator Associate
• Microsoft Certified: Cybersecurity Architect Expert
• Microsoft Certified Trainer

Benefits

• Comprehensive benefits

Pay

• $95K/yr - $110K/yr based on experience

Schedule

• Full-time