Active Directory Administrator IV

Responsibilities

• Maintain the overall health of technologies associated with AD and internal DNS.
• Resolve Active Directory tickets escalated from the service desk to include completing the associated administrative activities and providing a weekly status report.
• Cookordinate incident tickets between Tier II and III sections as well as other sections as required.
• Provide documentation, guidance and instruction to Tier II, and service desks for handling standard Active Directory related incidents, work orders, and service requests.
• Provide Active Directory Service Desk Resolution Reports documentation to the service desk on the procedures for completing the task.
• Submit and execute AD related Request for Change tasks.
• Monitor the system availability and performance of AD with Government-provided event management tools, and take corrective action with regard to incidents that lower the health of AD.
• Support project support for AD related technologies.
• Cookordinate with the Engineering Team and other sections on AD-related issues.
• Escalate product issues to third party product vendors upon Government approval.
• Implement monitoring tool thresholds and conduct proactive event remediation.
• Provide analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for the annual Commanders Cyber Readiness Inspections (CCRI).
• Document and implement technical solutions for operational requirements using existing and emerging technologies.

Qualifications

• DoD 8580 IAT III (CASP+CE, CCNP Security, CISA, GCIH, GCED, or CISSP (or Associate)) Professional level certification, i.e. MCSA Windows Server 2016/2019/2022, MCSE Core Infrastructure, Microsoft Windows Server Hybrid Administrator
• 7 years related experience Firewall, Demilitarized Zone (DMZ) experience configuring, certificate configuring; troubleshooting
• Experience with PowerShell commands needed to manage Active Directory features, roles, mailboxes, performance and troubleshooting
• Experience identifying the need for any Active Directory system reconfigurations (minor or significant)
• Experience maintaining policies, procedures, and training plans for Active Directory system administration and appropriate use
• Experience in building, tuning and maintaining servers in an enterprise environment
• Experience troubleshooting server performance issues using native Windows Server tools and utilities
• Extensive knowledge of AD architecture - databases and logs, mail routing and protocol support
• Thorough working knowledge of Windows Server 2019/2022
• Ability to evaluate the need for any messaging system reconfigurations (minor or significant)
• Ability to maintain policies, procedures, and training plans for messaging system administration and appropriate use
• Thorough working knowledge of Active Directory as it relates to enterprise technologies
• Ability to identify and troubleshoot server performance issues using native Windows Server tools and utilities
• Maintain a “forward looking” posture and work with management to plan for future upgrades, including Active Directory migration to the newer version