ACTIVATION & MERCHANDISING MANAGER

About the role

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Responsibilities

• Activate the Bon Appétit brand through guest-facing experience initiatives (WOWS) and internal people programs, utilizing our activation toolkit and collaborating with our professional design team on account-specific projects
• Travel to accounts 3–4 days per week, providing front-of-house and culinary support including café layout design, smallwares setup, and team training
• Partner with on-site culinary and front-of-house teams to establish and uphold Bon Appétit brand standards, merchandising vision, and Great Expectations 4 (GE4) tactics
• Develop proactive recommendations to refresh guest experiences and support account retention; guide accounts in building and executing impactful business plans
• Review all account-facing content for design quality, grammar, and brand voice; assist in preparing activation materials for client quarterly reviews
• Surface scalable solutions and lead with the mindset of “automating the predictable, so we can humanize the exceptional”
• Support account openings and brand activation events, including travel outside of region as needed

Requirements

• 4+ years of experience in marketing, communications, or public relations — agency or foodservice/restaurant experience strongly preferred
• A genuine passion for great food, guest experience, and sustainability
• Strong writing skills with a sharp eye for grammar, design, and brand consistency
• Proficiency in Microsoft Office, Canva, Adobe Acrobat, WordPress, and Jira
• A proactive, creative, and solutions-oriented mindset with the ability to work independently and manage multiple priorities
• Excellent interpersonal and public speaking skills; comfortable presenting to clients and leading field teams

Qualifications

• BA/BS in Marketing, Communications, Public Relations, or Journalism preferred

Skills

• Strong writing and design skills
• Ability to work independently and manage multiple priorities
• Excellent interpersonal and public speaking skills
• Proficiency in Microsoft Office, Canva, Adobe Acrobat, WordPress, and Jira

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retail Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

$90,000 - $100,000 / yr

Schedule

Full-time