ACT TEAM LEAD

Responsibilities

• Directs the clinical and operational leadership for the ACT team.
• Conducts and oversees comprehensive assessments and treatment planning for individuals admitted to the program.
• Evaluates individuals on an ongoing basis and coordinates treatment interventions to meet changing needs.
• Sets and assigns caseloads and service responsibilities to team members.
• Maintains an active caseload and provides direct services as needed.
• Supervises and supports multidisciplinary team members to ensure effective service delivery.
• Assists in recruitment, interviewing, selection, onboarding, and retention of personnel.
• Provides orientation, training, coaching, mentoring, and ongoing support to staff.
• Conducts regular performance evaluations and provides corrective action when necessary.
• Organizes, schedules, and distributes work assignments among team members.
• Communicates agency policies, procedures, and program expectations to staff.
• Ensures staff adherence to organizational policies, procedures, and regulatory requirements.
• Ensures 24/7 crisis intervention services are available to program participants.
• Guides staff in accessing and coordinating community resources and support services.
• Supports implementation of recovery-oriented services, rehabilitation interventions, and peer support services.
• Reviews and monitors caseload activity and service delivery outcomes.
• Oversees maintenance of medical records and documentation to ensure regulatory compliance.
• Ensures treatment plans, assessments, progress notes, and other required documentation are completed accurately and timely.
• Develops and maintains staff schedules to ensure adequate program coverage.
• Collaborates with financial and administrative leadership to support fiscal sustainability of the program.
• Maintains program expenditures and promotes effective resource utilization.
• Maintains census levels necessary to support ongoing program operations.
• Participates in meetings, trainings, and quality improvement initiatives.

Qualifications

• Master's Degree in Psychology, Psychiatry, Social Work, Nursing, Rehabilitation, Education, or a related Human Services field; or Master's Degree in another Human Services-related discipline plus a minimum of three (3) years of direct care experience serving adults in behavioral health, intellectual/developmental disabilities, substance use treatment, healthcare, vocational rehabilitation, juvenile justice, or a related setting, including at least two (2) years of community-based treatment experience.
• Clinical licensure as an LPC, LCSW, LISW, RN, MD, or other applicable licensure required.
• Supervisory experience preferred.
• Experience working within community-based behavioral health services preferred.
• Valid driver's license with acceptable driving record.
• Ability to travel throughout the community to provide and oversee services.

Skills

• Strong leadership and team management skills.
• Knowledge of behavioral health treatment principles and recovery-oriented care.
• Ability to develop, implement, and monitor treatment plans.
• Knowledge of regulatory, licensing, accreditation, and documentation requirements.
• Ability to supervise, mentor, evaluate, and develop professional staff.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to resolve conflicts and manage complex situations effectively.
• Critical thinking and problem-solving abilities.
• Ability to manage multiple priorities and responsibilities.
• Proficiency with electronic health record systems and Microsoft Office applications.
• Ability to work collaboratively with community partners and multidisciplinary teams.

Benefits

• Accommodations for individuals with disabilities will be provided upon request.
• Comprehensive health insurance options.
• Paid time off and holidays.
• Professional development opportunities.
• Flexible work schedule.
• Employee assistance program.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

The schedule is flexible and may include evenings, weekends, and on-call responsibilities.