ACS & YCS CASE MANAGER CENTRAL

About the role

The Case Manager will work with both youths and adults. Pawnee Mental Health is dedicated to providing high-quality services and supporting clients in achieving positive outcomes. We value our employees and strive to create a supportive environment where everyone can contribute to our mission.

Essential Responsibilities

• Provide services in the community where the consumer may need it, including school, work, home, shelter, store, etc.
• Provide outreach, support, referral to services and connection of resources to the consumer and or their family.
• Elicit the consumer and or their family as active participants in determining strengths, wants, needs and preferences.
• Develop and document treatment goals and plan related services and activities with input from the client, their family and other members of the treatment team.
• Monitor and document progress and concerns adjusting the person-centered plan as needed.
• Advocate for client rights and community integration, preserving dignity and confidentiality of each person on caseload.
• Provide individual therapeutic interventions to assess symptom management and skill development, and provide resources and education upon request.
• Meet administrative and clinical documentation requirements in terms of content and timeliness.
• Comply with direct service expectations and other productivity standards as established and outlined in policy.
• Attend and actively participate in clinical supervision and program staffing.
• Provide input to supervisors and other treatment team members regarding clinical and program issues.
• Provide crisis management and/or coordination of emergency services during periods of crisis.
• Drive to community settings for the delivery of services.
• Enter and maintain clinical schedule in the agency electronic health record.
• Maintain and advance knowledge and skills related specifically to position or to field of work through regular review of pertinent materials or participation in training events as approved or directed by supervisor.
• Adhere to the standards, policies and instructions established by PMHS Policy and Procedure and any applicable ethical codes within field of employment.
• Demonstrate sensitivity to all cultural and ethnic differences.
• Review and comply with the Pawnee Code of Conduct outlined in the Employee Handbook.
• Complete state required training specific to the focus of the position.
• Work cooperatively with the Management Team and other members of the staff in sharing resources and expertise in pursuit of the agency's mission.
• Perform all other reasonably related duties as assigned by immediate supervisor or other management personnel.

Qualifications

• Required: Bachelor’s degree in a human service field or equivalent work experience, or a combination of work experience in the human services field and education with one year of experience substituting for one year of education.
• Strong oral and written communication skills using the English language.
• A valid driver’s license and automobile liability insurance maintained in accordance with Pawnee policy and procedure.
• Basic personal computer skills which enable the entry, retrieval and use of electronic data.

Preferred

• Knowledge of the needs and challenges of consumers who experience serious symptoms or mental illness and their families.
• Experience with Microsoft Office software.