Acme- Assistant Store Director- New Castle County, DE

About the role

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand. As an Assistant Store Director (ASD), you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This role offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Responsibilities

• Manage the entire store with the authority to operate the store at maximum efficiency during the absence of the Store Director, including store performance, control of cash, inventory and security, customer services, and management of staff.
• Track, analyze, and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
• Communicate sales goals, department performance, and sales opportunities with staff to ensure positive results.
• Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
• Support Store Director with development and direction in the execution of strategies to improve product placement and appearance.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable.
• Respond to customer complaints, handle accidents/injuries, maintain sanitation standards, and ensure communication between departments and among store personnel.
• Manage issues relating to store maintenance, cleanliness, safety, and sanitation.
• Oversee and monitor handling of cash and accounting; ensure store is secured.
• Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
• Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
• Focus on customer satisfaction and needs; ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
• Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
• Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
• Motivate others to perform the job and work towards common objectives. Serve as a role model to others instilling a positive attitude in his/her employees.

Requirements

• Minimum of one year of assistant manager experience responsible for managing a department/team within a multi-department operation within the retail or service industry - OR - Two years' experience as a department manager with responsibility for managing a department/team within a multi-department operation within the retail or high-volume service industry
• High school diploma or equivalent required; college degree is preferred
• Strong customer service and supervisory skills
• Perishable inventory management (no exceptions)
• Solid understanding of overall store operations
• Proven ability to demonstrate strong leadership skills
• May perform other management duties to keep the store functioning effectively at all times

Qualifications

• Minimum of one year of assistant manager experience responsible for managing a department/team within a multi-department operation within the retail or service industry - OR - Two years' experience as a department manager with responsibility for managing a department/team within a multi-department operation within the retail or high-volume service industry
• High school diploma or equivalent required; college degree is preferred
• Strong customer service and supervisory skills
• Perishable inventory management (no exceptions)
• Solid understanding of overall store operations
• Proven ability to demonstrate strong leadership skills

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage multiple priorities
• Ability to work in a fast-paced, dynamic environment
• Ability to handle stressful situations and remain calm under pressure
• Ability to work flexible hours, including evenings, weekends, and holidays

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with StreamAssociate
• Discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)

Pay

The salary range is $68k to $80k annually with quarterly bonus potential. Starting salary will vary based on criteria such as location, experience, and qualifications.

Schedule

With many of our stores operating 24 hours per day, interested applicants must allow for a variety of shifts and long hours including nights, holidays, and weekends. Days off during the work week are seldom taken consecutively.

Application

Interested candidates are encouraged to submit a resume by visiting: www.albertsonscompanies.com/careers

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified. Albertsons Companies – Equal Opportunity Employer We Also Provide a Variety Of Benefits Including Competitive wages paid weekly Access to up to 50% of your earned wages before payday, via our partnership with StreamAssociate discountsHealth and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI BenefitsLeaders invested in your training, career growth and developmentAn inclusive work environment with talented colleagues who reflect the communities we serve Our Values – Click below to view video: ACI Values A copy of the full job description can be made available to you.