Acima Store Manager

About the role

The Store Manager is one of the most influential roles for Acima in the retail partner stores' day to day operations. The Store Manager is responsible for the management of all activities within an assigned retail partner. The Store Manager is required to maximize store revenue and profits through efficient management of all store activities, including the selection, training, and ongoing development of coworkers within the store. The Store Manager is also responsible for meeting the sales goals of the store and improving processes to increase store sales. This role will be performed in one of our retail partner store locations.

Key Responsibilities

• Management and Leadership
  • Manage and direct the work of all store coworkers on a day-to-day basis
  • Motivate, evaluate, coach, and counsel Acima store coworkers including holding coworkers accountable for performing duties and following company policies by issuing discipline up to and including termination
  • Nurture, identify, and recommend coworkers for promotion to Store Manager and Assistant Store Manager positions
  • Establish partnerships with store personnel to generate referrals and educate them on the rental and lease process
  • Train, supervise, and assess coworkers' dedication to exceptional customer service
  • Utilize discretion and judgment in day-to-day management duties with respect to store personnel, sales, and customers
  • Enhance coworkers' sales and account management skills through ongoing training and coaching
  • Promptly address and resolve coworker and customer issues and complaints to maintain consistent customer satisfaction and friendly service
  • Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues
  • Recruit, interview, and hire coworkers for the store
• Sales
  • Establish and track daily and weekly sales objectives
  • Supervise and guide coworkers in sales activities
  • Facilitate the conversion of rental and lease agreements with customers and potential customers and oversee sales outcomes to ensure revenue growth
  • Address challenging accounts requiring managerial intervention
  • Authorize customer commitments
  • Supervise coworkers in day to day completion of job duties
  • Effectively communicate and promote the accessibility, flexibility, and convenience of Acima's leasing services to potential customers
  • Educate customers on lease terms and delivery protocols, review overdue accounts, and engage with customers to encourage timely payments
  • Oversee sales and account operations
  • Guide customer interactions on leasing options, ensuring clarity on payment terms and top-notch service

Job Requirements

• Must be at least 18 years of age
• High school diploma or GED
• Individuals with a proven track record of success in retail sales management
• Strong leadership skills with the ability to motivate and develop a team
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and other relevant software applications
• Knowledge of inventory management and merchandising principles
• Familiarity with rental or leasing industry practices is a plus
• Organized, with time-management skills and the ability to multi-task
• Able to work a flexible schedule, including evenings, weekends, and holidays
• Consistent in-person attendance to lead and manage store operations

Why Work For ACIMA/A-Now?

• Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
• Award Winning Culture
• Career Growth Opportunities!
• Weekly Pay!
• Discounts from Acima partners

Expected Hours of Work

This is a full-time position. The days and hours of operation are Monday through Sunday. The days and hours that you will work will vary but will include evenings and weekends.

Physical Demands

While performing the duties of this job, the Store Manager is regularly required to talk and listen to coworkers and customers. This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day.

Job Details

Job Category: Retail
Position Type: Full Time
Job Location: 4060 RIVERDALE RD, Riverdale, UT 84405-1518, United States
Date Posted: 2026-07-09T20:27:00.676761+00:00
Job ID: P1-1989846-0