ACIC Receptionist

Basic Function

Operate a telephone switchboard at District or school-site office; perform receptionist, clerical and mail distribution duties; provide routine information to the public; perform receptionist duties, greeting and directing visitors.

Representative Duties

• Operate a switchboard
• Provide routine information and assistance
• Receive incoming calls and make necessary connections to school or District office or individual
• Take and transmit information and messages as requested
• Perform a variety of clerical work as assigned including posting and maintaining records, typing and duplicating materials, receiving, sorting and distributing mail, preparing bulk and certified mail and maintaining postage records
• Assist other offices with a variety of clerical duties as directed
• Greet, screen and direct visitors to appropriate departments
• Provide routine information to the public
• Prepare, duplicate, assemble and distribute materials
• Maintain telephone personnel directory as assigned
• File and type routine lists, records, reports and correspondence
• Operate a variety of office equipment including typewriter, postage meter, calculator and copy machine
• Distribute forms and applications
• Assist in completion and verify accuracy and completeness
• Assure the switchboard is covered during working hours
• Train and provide work direction to substitutes and student workers
• Contact police, security, fire and medical personnel as procedures require
• Perform related duties as assigned

Knowledge And Abilities

• Operation of telephone switchboard
• Telephone techniques and etiquette
• Modern office practices, procedures and equipment
• Correct English usage, grammar, spelling, punctuation and vocabulary
• Basic computer operation
• Basic math
• Postage regulations
• Interpersonal skills using tact, patience and courtesy
• Record-keeping techniques

Ability To Operate An Assigned Switchboard

Perform receptionist, clerical and mail distribution duties.

Provide Information In A Clear And Understandable Manner

Work independently with constant interruptions

Receive The Public Tactfully And Courteously

Operate office equipment including typewriter, calculator, copier and postage machine

Type At An Acceptable Rate Of Speed

Understand and follow oral and written directions

Establish And Maintain Cooperative And Effective Working Relationships With Others

Maintain records and files

Communicate Effectively Both Orally And In Writing

Basic math

Education And Experience

• Any combination equivalent to: high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law and one year of general clerical experience, including typing, public contact and the operation of a switchboard.