Accounts Resolution Specialist I

Description

Penn Medicine is dedicated to its tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Title

Accounts Resolution Specialist I

Department

RAD-O-BRO Data Acct Receivable

Location

Fully Remote

Hours

Mon-Fri office hours per department needs

Summary

The Account Resolution Specialist I reports to the Supervisor of Billing; primary responsibilities are to facilitate activities necessary to a successful resolution of accounts. This position will work out of assigned work queues handling claim edit work queue resolution as well as follow up work queue denials transferred from Professional Billing Office that require department intervention.

Responsibilities

• Responsible for patient account research in relation to working accounts within the claim edit work queue and follow-up work queue.
• Identifying untimely accounts and performing accurate and timely write-offs adhering to policy guidelines.
• Responsible for maintaining the highest level of billing standards following current guidelines from Medicare, Medicaid, and other insurance entities.
• Answering revenue cycle patient inquiries as well as front desk questions regarding patient accounts.
• Mets or exceeds established performance targets (productivity and quality) established by the Supervisor of Billing.

Requirements

• H.S. Diploma/GED
• 3+ years Working in health care (professional) billing, health insurance or equivalent

Qualifications

N/A

Skills

N/A

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Pay

N/A

Schedule

N/A