Accounts Receivable Supervisor

About the role

The Supervisor of Accounts Receivable, under the support of the A/R Manager, oversees the efficient and timely processing of Accounts Receivable for assigned functions and staff members. The role focuses on customer service, supports the A/R team through training, work distribution, task analysis, tracking of pre-billing, billing, collections, and cash posting, and reconciliation of charges and payments for third party payers and auditing.

Responsibilities

• Work in conjunction with the AR Manager to oversee the accurate and timely pre-billing review, billing, follow-up, and cash posting of charges for assigned communities and business lines.
• Support the effective management effort of private pay and 3rd party collections and propose appropriate corrective action to A/R Managers and Directors when confronted with accounts receivable discrepancies.
• Oversee monthly resident billing and ensure billing accuracy, analyze and reconcile accounts receivable data and transactions in a timely manner.
• Prepare and review weekly and quarterly reporting, including denial reporting, collection notes reports, aging reports, credit and “at-risk” claims reports, and a weekly dashboard report.
• Review and enhance billing, collection, and cash posting processes for efficiency and best practice.
• Resolve bank reconciliation variances and review and approve write-offs and adjustments.

Requirements

• A minimum of 5 years of increasingly responsible experience in accounts receivable, healthcare revenue cycle, healthcare finance, general accounting, or other related experience is required. In lieu of a degree, 3 additional years of related experience are required.
• A minimum of 3 years of healthcare supervisor and/or healthcare training experience is preferred.
• A Current Certified Revenue Cycle Specialist (CRCS-I) from the American Association of Healthcare Administrative Management (AAHAM) is strongly preferred.
• Experience with billing and collections for skilled nursing facilities, Certified Home Health, Hospice, Rehabilitation, and other Outpatient Services, EMS services is preferred.
• Advanced knowledge of billing edits and claims clearinghouse system is preferred.

Qualifications

• Minimum of 5 years of increasingly responsible experience in accounts receivable, healthcare revenue cycle, healthcare finance, general accounting, or other related experience is required. In lieu of a degree, 3 additional years of related experience are required.
• Minimum of 3 years of healthcare supervisor and/or healthcare training experience is preferred.
• A Current Certified Revenue Cycle Specialist (CRCS-I) from the American Association of Healthcare Administrative Management (AAHAM) is strongly preferred.
• Experience with billing and collections for skilled nursing facilities, Certified Home Health, Hospice, Rehabilitation, and other Outpatient Services, EMS services is preferred.
• Advanced knowledge of billing edits and claims clearinghouse system is preferred.

Skills

• Customer Service Orientation
• Training and Work Distribution
• Task Analysis and Reconciliation
• Billing and Collections Experience
• Bank Reconciliation and Write-off Approval

Benefits

• Medical, dental, and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
• PTO plans, PLUS company-paid volunteer hours for eligible team members, in accordance with applicable state law.
• 401(k) for all team members 18 and over with a company 3% match.
• Onsite medical centers providing wellness visits and sick care for all team members over 18 years of age.
• Free access to on-site Team Member Health and Well-Being Centers, plus Well-Being programs, tools, and resources for you and your immediate family members.
• Education assistance, certification reimbursement, and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones.
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

Pay

$60,000 - 65,000 per year, plus eligibility for annual bonus

Schedule

N/A