Accounts Receivable Supervisor

About the role

Cowlitz Clean Sweep (CCS), a Pacific Northern Environmental LLC division, seeks an Accounts Receivable Supervisor to oversee and manage CCS’s accounts receivable and billing functions while supporting division operations with mid-level administrative and accounting duties. This role ensures accurate, timely invoicing and collection support, supervises AR billing activities, and serves as a key liaison between accounting, project managers, and operations. Pacific Northern Environmental, LLC consists of six divisions — Advanced Electrical Technologies (AET), Taurus Power and Controls (TTPC), Taurus Power Services (TPS), Cowlitz Clean Sweep (CCS), Pacific Northern Environmental Construction (PNEC), and WasteXpress Environmental (WXE) — specializing in commercial and petroleum construction, industrial and commercial electrical, industrial cleaning, and hazardous waste disposal across Washington, Oregon, Idaho, Hawaii, and multiple job sites nationwide. CCS provides industrial cleaning and spill response to nearly every pulp and paper mill in the Pacific Northwest, major oil companies, and a wide range of manufacturing and industrial clients.

Qualifications

• Valid driver’s license; must meet eligibility requirements for coverage under the company’s automobile insurance policy
• High School Diploma or GED
• Minimum 3 years of experience in accounts receivable, billing, or a related accounting function
• Minimum 1 year in a supervisory capacity with responsibility for managing and coaching direct reports, including oversight of day-to-day work activities
• Bachelor’s degree preferred
• Demonstrated experience with accounting software; basic understanding of accounting functions (AR, AP, payroll, job costing, etc.)
• Ability to manage and lead an Accounts Receivable team; experience with billing processes strongly preferred
• Proficiency with Microsoft Office Suite
• Experience with construction, industrial services, or environmental projects preferred but not required with suitable educational experience
• Exceptional customer service skills and ability to work independently
• Demonstrated experience with Time and Materials billing
• Ability to multi-task and handle multiple tasks from different individuals and departments
• Demonstrated ability to pivot quickly and execute high-priority tasks during peak demand
• Detail-oriented with ability to set high standards of accuracy for the team

Responsibilities

Accounts Receivable & Billing Management

• Oversee daily AR billing operations, including invoice generation, review, and distribution
• Ensure timely and accurate invoicing in accordance with contract terms and company policies
• Support the AR collections team with timely follow-up on outstanding balances by ensuring accurate invoicing and efficient billing processes
• Coordinate with customers, Department Managers, Regional Department Coordinators, and internal teams to advance project billing and resolve billing discrepancies and disputes
• Collaborate in collection efforts while maintaining positive client relationships
• Serve as main customer service point of contact for customer invoice inquiries, assisting with prompt resolution of disputes
• Develop, document, and improve AR billing processes and controls
• Provide guidance, training, and oversight to AR/Billing staff
• Support system set-up and integration for new invoice processes within various financial data management systems by developing procedures and processes that ensure efficient and accurate billing operations
• Create and modify T&M billing to generate invoices and send them to customers
• Review billing packets submitted from the field for accuracy and compare billing estimates, dailies, and applied costs in the system
• Reconcile and identify variances between billing paperwork from the field and costs posted on jobs, following up with management on any discrepancies
• Create credit memos with appropriate approvals for customers when needed

Administrative & Accounting Support

• Work closely with internal accounting teams, Department Managers, and Regional Department Coordinators to ensure accounting documentation is timely, accurate, and complete
• Respond to and resolve administrative, billing, and accounting-related inquiries
• Retrieve information from records, emails, and other documentation; prepare summaries and reports as needed
• Conduct research and compile statistical or financial reports
• Maintain organized filing and recordkeeping systems
• Provide administrative and accounting support to multiple regional offices and departments, including handling inquiries, billing and wage reviews, document preparation, record-keeping, Excel management, and general administrative tasks
• Oversee prevailing wage rate administration by conducting research, reviewing compliance requirements, and maintaining accurate records while supporting business compliance inquiries

General Responsibilities

• Maintain punctual, regular, and predictable attendance
• Work collaboratively in a team environment with a spirit of cooperation
• Respectfully take direction from management while exercising independent judgment within the role
• Maintain confidentiality of financial and company information
• Perform other duties as assigned

Working Conditions

• Remain in a stationary position for extended periods of time
• Move about inside the office
• Operate a computer and other office productivity machinery (calculator, copy machine, computer printer, etc.)
• Occasionally ascend/descend stairs
• Communicate accurate information and ideas so others will understand
• Observe details at a close range
• Occasionally move office-related supplies up to 10 lbs
• Position is in-office in Longview, WA; Monday–Friday

Benefits

• Medical, Dental & Vision options for employees and eligible dependents
• Life AD&D — Voluntary and Company-paid
• Specialty RX programs
• Group AFLAC options — Hospital, Critical, and Accident Plans
• Pre-Tax Flexible Saving Account (FSA)
• Pre-Tax Dependent Care Saving Account (DCSA)
• Telehealth by Teladoc
• 401(k) with discretionary annual company matching contributions
• Employee Assistance Program (