Accounts Receivable Supervisor

Why Join Community Coffee?

At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

Position Overview

The Accounts Receivable Supervisor is responsible for overseeing the daily operations of the cash application and customer account reconciliation functions. This role ensures timely, accurate processing of receivables and effective customer service to both internal and external stakeholders. The ideal candidate brings strong leadership, analytical, and communication skills, and can effectively manage processes, people, and reporting to support the company’s financial goals.

Key Responsibilities

• Oversee the end-to-end cash application process, ensuring all transactions are accurately posted and automated systems are functioning as intended.
• Partner with the Credit team to apply and monitor Credit Hold and Credit Stop conditions.
• Lead the monthly Accounts Receivable close process, including reconciliation of the AR sub-ledger to the general ledger and preparation of month-end reports, schedules, and key metrics.
• Analyze AR trends to identify payment delays, service gaps, or systemic issues, and take corrective action to ensure continuous cash flow and maximum reimbursement.
• Supervise AR team members by assigning work, setting priorities, ensuring proper training, and maintaining high standards of accuracy and timeliness in accordance with company policies and procedures.
• Monitor the AR portfolio to proactively identify and resolve invoicing deficiencies and customer payment issues.
• Coordinate responses to internal and external audit requests, including support for year-end audits.
• Provide regular updates and insights to Sales and Senior Management regarding AR performance and trends.
• Ensure compliance with all company policies and relevant laws related to accounts receivable and supervision of personnel.
• May be asked to perform additional duties, as necessary.

Position Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 3 years of experience in Accounts Receivable, including prior experience in a supervisory or leadership capacity.
• Strong attention to detail, analytical thinking, and follow-through on issue resolution.
• Proficiency in Microsoft Office Suite (especially Excel, Word, and Outlook); experience with SAP S/4HANA or other ERP systems preferred.
• Excellent communication and interpersonal skills with the ability to lead a team and interact across departments.

Department: Finance & Accounting | Reports To: Associate Director Accounting Operations and Insurance | Travel Required: Limited travel may be required | Work Type: On-site