Accounts Receivable Specialist (SaaS)

About the Role

Aravo Solutions, Inc. provides leading third-party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software and designed to meet the needs of TPRM teams at Global 2000 enterprises. At Aravo, we believe that in an increasingly interconnected world, managing risk is a critical pillar of global resilience. Joining Aravo means working at the forefront of AI in TPRM and collaborating with a team that views AI as a partner, not a replacement. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third-party risk management.

Location: Hybrid - Irving, TX. 1-2 days a week in office and as needed for additional meetings, training, and projects.

Responsibilities

• Handle the day-to-day accounts receivable functions, including customer billing, adjustments, collections, and file validated remittances
• Monitor aging balance and assess collectability
• Serve as the primary point of contact for clients regarding account-related inquiries
• Maintain and update master client billing data, ensuring accurate billing instructions, invoicing requirements, and account information for each client
• Coordinate customer onboarding and account setup to support timely and accurate invoicing and timely receipt of cash through established payment methods
• Resolve billing discrepancies by coordinating with internal and external stakeholders
• Review and maintain sales tax exemption certificates and supporting documentation
• Collaborate with relevant internal and external stakeholders to obtain purchase orders in accordance with the relevant contract, prior to the applicable billing date
• Provide support during contract negotiation with suggestions and guidance on proper revenue booking and recognition considerations
• Provide month-end AR close support, including multi-state sales tax reconciliations and analyzing DSO trends
• Participate in quarterly and annual audits and reviews
• Drive continuous improvement by evaluating and optimizing AR policies, processes, and procedures to enhance efficiency, accuracy, and scalability
• Perform ad hoc analysis and projects as requested

Requirements

• 2-5 years of experience in accounts receivable, billing, or accounting
• Experience supporting multi-state sales tax compliance
• Prior experience working in the SaaS or IT industries
• Bachelor's degree in Accounting, Finance, or related field
• Experience with Certinia (Financial Force), Avalara, or similar accounting systems
• Strong MS Office skills (Word, Outlook, PowerPoint, and Excel) with advanced experience with Excel skills including VLookups and Pivot Tables
• Strong knowledge of GAAP including ASC606 Revenue Recognition
• Experience and desire to automate processes and reconciliations
• A "roll-up-your-sleeves" attitude with the ability to multi-task and thrive in a fast-paced environment
• Experience with AR metrics such as DSO, aging, and collection performance
• Proven ability to meet challenging deadlines and prioritize projects
• Excellent communication (verbal and written), presentation, and interpersonal skills
• Ability to work independently as a self-starter and problem-solver with minimal direction while still being a team player
• Strong sense of business ethics, integrity, and discretion
• Strong attention to detail
• Ability to use a computer and communicate via video or written means

Benefits

• 100% Employer Paid Medical Insurance options for the Employee and Family
• Paid Maternity and Paternity Leave
• Life and AD&D Insurance
• Long-Term Disability Insurance
• 401K with Company Matching
• Equity Participation
• 4 Weeks of Vacation
• Fully Stocked Kitchens
• Company-Sponsored Charitable Day of Giving Events

Aravo Solutions Inc. is registered as an employer in many, but not all, states. Eligible states for this role include: FL, GA, MA, MO, NC, NH, NV, OR, PA, SC, TN, and TX.