Accounts Receivable Specialist II (Remote)

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016. We support patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values: Here For You, Own It, Do the Right Thing, and Be Positive.

About the role

FreedomCare is looking for an analytical, detail-oriented Accounts Receivable II to join our growing Finance Operations team. This role is focused on Accounts Receivable within a healthcare revenue cycle environment, with some support of billing-related activities to help ensure claims, payments, and account balances are processed accurately and efficiently. You will help identify and resolve financial and operational issues that impact how and when FreedomCare gets paid.

This is a remote role with occasional travel into our main office in New York or the FreedomCare hub closest to you. Schedule: 9AM to 6PM, Monday through Friday.

Responsibilities

• Review outstanding Accounts Receivable balances and investigate issues impacting collections and cash flow.
• Research claim, payment, and account discrepancies, including short payments, overpayments, unapplied payments, denials, and reconciliation differences.
• Assist with payment posting, cash application, account reconciliations, and follow-up on open balances.
• Review account and payer activity to identify trends, errors, or root causes delaying payment.
• Support billing-related activities as needed to help ensure claims are submitted and processed accurately.
• Partner with Billing, authorizations, State Operations, and other internal teams to resolve account issues.
• Escalate recurring issues and recommend process improvements to increase accuracy, efficiency, and visibility.
• Support reporting, month-end close activities, and other Finance Operations initiatives as needed.

Requirements

• Bachelor’s degree in Accounting, Finance, Economics, Business, Mathematics, or another related analytical field preferred.
• 1–3 years of professional experience in Accounts Receivable, billing, finance, banking, business operations, healthcare operations, customer support, or another analytical role preferred.
• Proficiency in Excel or Google Sheets.
• Strong analytical and problem-solving skills, with the ability to research issues and identify root causes.
• Strong attention to detail and good organizational skills.
• Ability to manage multiple priorities and follow through on open items.
• Comfortable working with data, technology, reports, and learning new systems.
• Strong communication and collaboration skills, with the ability to work well across teams.
• Curiosity and interest in understanding how financial and operational processes work.

Skills

• Enjoy digging into account issues and figuring out what caused them.
• Like working with numbers and using data to make decisions.
• Experience with billing, payment posting, reconciliations, collections, claims, denials, or revenue cycle processes is a plus.
• Take ownership of your work and follow through on commitments.
• Work well in a fast-paced environment and enjoy learning new things.

Benefits

• Competitive compensation.
• Medical benefits.
• Retirement plans.
• Wellness programs.
• Fun company events.
• Ongoing learning opportunities to grow your career.

Pay

The base pay range for this role is between $45,000 and $65,000 per year at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors including skill set, years of relevant experience, education, location, and licensure/certifications.