Accounts Receivable Specialist I

Terros Health is a healthcare organization focused on the whole person, providing primary care and specializing in mental health and substance use treatment. We help people live their lives in recovery and save lives every day. Guided by our core values of integrity, compassion, and empowerment, we inspire change for life by managing addiction and mental illness, providing primary medical care, restoring families, supporting veterans, and connecting individuals to the care they need.

About the role

The Accounts Receivable Specialist I will work at our Central Avenue location in Phoenix, AZ, reporting to the Manager, Accounts Receivable. The ideal candidate is flexible, compassionate, and professional with at least 1+ years of medical and/or behavioral billing experience, particularly in account and payment reconciliation.

Responsibilities

• Process electronic and paper remits, including posting patient portions, denials, adjustments, contractual allowances, and recoupments.
• Reconcile daily reporting from multiple bank accounts to receivable accounts.
• Resolve unposted line items from electronic remittance advices (ERAs).
• Accurately post patient and insurance payor payments to patient accounts in a timely manner, calculate and enter contractual adjustments, and apply patient discounts.
• Identify and report issues, discrepancies, and opportunities for improvement to management.
• Train and mentor teammates.

Requirements

• High School Diploma or GED Equivalent.
• 1+ years of medical and/or behavioral billing experience, especially in accounts and payment reconciliation.
• 1+ years’ experience with medical terminology and using an Electronic Medical Record (EMR) and billing system.

Schedule

Full-time, Monday–Friday, 8:00 AM–5:00 PM (no weekends).

Benefits

• Multiple medical plans, including a no-premium plan for employees and their families.
• Multiple dental plans, including orthodontia coverage.
• Financial well-being: 401(k) with company match, interest-free medical line of credit, financial education, planning, and support.
• 4 weeks of paid time off in the first year.
• Wellness program.
• Pet insurance.
• Group life and disability insurance.
• Employee Assistance Program for the whole family.
• Personal and family mental and physical health access.
• Professional growth and development, including scholarships, clinical supervision, and CEUs.
• Tuition discounts with Grand Canyon University and the University of Phoenix.
• Employee perks and discounts through Working Advantage (gym memberships, car rentals, flights, hotels, movies, and more).
• Bilingual pay differential.