Accounts Receivable Specialist - Business Office

About The Lutheran Home

Since 1972, the Lutheran Home has provided the region’s residents with dignified and compassionate care. We look to employ and empower dedicated and qualified individuals to provide a culture of positivity, compassion, and fun so that we may all live each day fulfilled. Most importantly, you share our commitment to our core values of service, excellence, dignity, fulfillment, grace, and stewardship. If you're looking for a meaningful opportunity to make a difference each day, we'd love to have you on our team.

Responsibilities

• Verify insurance and payer information for new admissions and current residents
• Complete Explanation of Benefits (EOB) forms for residents and family members
• Help maintain the daily census dashboard
• Assist with daily and monthly private pay billing processes
• Post cash receipts daily
• Post ancillary charges
• Meet with and assist residents and families with Medicaid applications and annual reviews
• Perform follow-up on Medicaid applications and annual reviews
• Communicate with residents and families regarding billing and the Medicaid application process
• Perform general office duties, including filing, answering telephones, and handling correspondence
• Answer questions regarding resident account concerns
• Perform other related duties as assigned

Qualifications

• High school diploma or GED required
• Experience in long-term care billing preferred
• Experience with Medicare and insurance payer sources preferred
• Experience assisting with Medicaid applications and annual reviews preferred
• Proficiency in Microsoft Word, Outlook, Excel, and Long-Term Care A/R or comparable accounts receivable software preferred
• Ability to perform multiple tasks simultaneously in a fast-paced office environment
• Ability to communicate effectively, both verbally and in writing, with residents, families, and team members

Benefits

• Earned Time Off
• Medical Insurance options
• Retirement Benefits including Employer Match opportunity
• Life Insurance options including Employer-Paid Life Insurance
• Long-Term & Short-Term Disability
• Employee Assistance Program
• Dental & Vision Insurance
• Critical Illness & Accident Coverage
• On-Demand Pay through Tapcheck

Schedule

Full-time, typical Monday through Friday day shift.