Accounts Receivable Specialist - B2B SaaS

Role Summary

As Accounts Receivable Specialist, you'll own the day-to-day billing and collections cycle for our B2B SaaS business across our US and Australian (ANZ) operations — issuing accurate subscription invoices, applying cash, and keeping accounts receivable current and clean. This is a hands-on operating role for someone who likes ownership of a well-run process, clear close deadlines, and direct contact with enterprise customers and internal teams. This is a hybrid role (2-3 days/week in our Pittsburgh office), with standard US business hours and occasional early mornings or late afternoons to connect with our Australian customers, especially around month-end.

Requirements

• 2-5 years of billing, accounts receivable, and/or collections experience in a B2B SaaS or subscription business (order-to-cash / recurring revenue)
• Hands-on with an ERP (e.g. NetSuite, QuickBooks) and a SaaS billing platform (e.g. Stripe, Zuora, Chargebee, Bill.com)
• Multi-entity/ multi-currency billing exposure (USD / AUD)
• Strong Excel/ Google Sheets experience; comfortable managing high invoice volumes and reconciling at scale
• Clear, professional written and verbal communication for customer-facing collections
• High accuracy and attention to detail; reliable against recurring close deadlines

Nice to have

• Familiarity with SaaS metrics (ARR, MRR, churn) and how billing feeds them
• Exposure to US sales tax and Australian GST on software
• Experience in healthcare technology or another regulated environment; awareness of data-handling expectations (e.g., HIPAA, ISO 27001)
• CRM exposure (Salesforce or HubSpot)