Accounts Receivable Specialist

About the role

At QXO, you will be part of a team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. The company rewards your contributions and encourages you to take ownership of your career. This remote position is based in CA, WA, or OR with less than 5% travel.

Responsibilities

• Provides administrative and collection support for Regional Credit Manager and assigned portfolio.
• Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad‑debt loss.
• Professionally address customer requests, build lasting customer relationships, and thrive in a fast‑paced team environment.
• Continually communicate with customers to resolve open invoices to maintain cash flow and keep DSO low.
• Communicate status of accounts to branch managers, sales personnel, regional leaders, and regional credit managers (including status of payments, disputes, and credit holds).
• Escalate unresolved accounts as needed to the Regional Credit Manager, Branch Manager, or VP of sales to assist in getting resolution.
• Update accounts with clear notes at an account level and potentially an invoice level to provide communication to internal customers based on account status.
• Ensure timely responses to internal and external customers to provide excellent customer service.
• Review unapplied payments, miscellaneous receipts, overpayments, and short paid invoices on account.
• Research and resolve incorrect cash application issues.
• Respond timely to credit hold requests and release orders based on payment promises from customers.
• Approve or disapprove requests to override credit holds on accounts.
• Perform other duties as assigned.

Requirements

• 1‑3 years’ experience in credit and collections or billing, with basic accounting and finance knowledge.
• High School diploma or GED required.
• Ability to work Pacific Time Zone business hours.
• Previous experience in building materials distribution, construction, or insulation is a plus.

Skills

• Excellent written and verbal communication skills.
• Strong attention to detail, demonstrated integrity and professionalism.
• Proficiency with Microsoft Office, Outlook, and High Radius.

Pay

Compensation range: $17.30 – $25.97 per hour (variable compensation may apply).